FluffyDinosaur

Community Manager

@Yosca @Pitty_Kitty Please tag Soda players 🤗

Hi @bubbal, Thank you for sharing your feedback, before I address your feedback I just wanted to point out to please remember to be Sweet and Kind according to our House Rules. While we welcome all kinds of feedback we do not accept anyone being rude or disrespectful. As for the game feedback, I'm sorry to hear that you're…

Hi again JustSerfin, Thanks a lot for letting us know this. I actually sent this directly to our team working on the sound in game and they agree this is not a great experience and will work on solving it so that it works as in the other games 😁 It might take a while though, but please know we're on it!

Hi JustSerfin, sorry to hear about this! I talked to the studio and they suggest that if you turn the music off in Candy Crush Soda Saga, then restart the game with iHeart Radio on it should not pause your other application. Let me know if this works for you 😊

Hi @mimi28290 , I'm really sorry to hear about your disappointment. Your dedication to Saga is truly impressive and we appreciate your commitment in playing the game every day for a whole year, that's amazing! 🎉 I understand your point about the daily bonus rewards. It might indeed be more exciting for our loyal players…

Hi both, I'm really sorry to hear you're having this issue, losing boosters and progress can be very frustrating. First of all, I just wanted to check if you are playing on multiple devices, for example on phone and computer? If so, it is possible that the game might not sync your progress perfectly across devices at all…

Hello there, @cgc100x I'm really sorry to hear about the issues you're experiencing with the lives and boosters. It's definitely not the sweet gaming experience we aim for you to have! As you mentioned, you're sending lives and boosters to your friends daily, but aren't receiving any in return. That does sound frustrating…

Hey nesswizz! I totally understand your concerns about the changes to the lives system and the video rewards and really appreciate your feedback and your loyalty as a daily player. As for the lives requests, when you request a new life from your friends in the Friendship System it is actually sent to all your friends so…

Thank you both for the feedback, I'll make sure this is forwarded to the developers 😊

Hi @GerriBelle, I'm sorry to hear about the troubles you're having with receiving lives from friends with the new system! There might be a minor glitch in the system that is causing the lives not to be sent or received properly. Please try to play a level as that sometimes can solve the issue. Remember, your friends need…