
Freddy_Falkner
Game Expert keep it realDiscussions
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Freddy_Falkner Game Expert
To All the Community Managers, Superstars, Game Experts and community members. I like to wish you all a Merry Christmas and a Happy New Year.
Stay Safe and hope 2021 brings you all your wishes
About
- Username
- Freddy_Falkner
- Joined
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- Member, Game Expert, Candy Taster
- Points
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Reactions
Comments
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@sannih Hi and welcome, There was a couple of levels the end of last week that had the same issue. I will pass the information on to our CM so she can report this Monday and get the game studio to take a look at the level Thank you
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@Spinnifix Hi, would be nice if the game was extended and Alphabetty saga as well. love both these games but no levels for a very long time. . Seems to me the game does not make enough revenue to be viable to make more levels. I hope i am wrong but …
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@SweetandSour89 Hi and welcome, Hopefully some of the information above will help you to get your game back on track. If all fails you can create a new game ID and then contact customer support and they will manually restore your levels, but you wil…
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@Clau2382 ¡Hola y bienvenido/a a la Comunidad! Por favor, toma nota que en esta sección se habla únicamente en Inglés, pero no te preocupes! moveremos tu comentario a un área más adecuada para que puedas hablar en tu idioma. Gracias!
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@Grams55 Hi and welcome, It seems as you have done all the trouble shooting tips possible, so only options i can see is wait for update, These normally happen on day the game gets released, but maybe every 2 weeks for update or you would need to cre…
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@parisanne Hi and welcome, Please check you de vice and browser are up to date and clear the browser cache entirely. restart your device and log back in and see if this solves your issue If not try using a different browser to see if this still occu…
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@DreamDancer Hi and welcome, Unfortunately this does happen from time to time it has happened to me as well. This is not an intentional thing have seen people with a lot more days than this it has happened too, your rewards will not be affected but …
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@IslandGolfer Please see post below for information regarding the trolls beanstalk feature Thank you
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@Jim_Coltman Hi and welcome, try checking your game is up to date and if playing through a browser clear the cache entirely. log out and restart your device and then log back in and see if this helps after playing a few levels. I will tag @PummyRaj …
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