Comments
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Hi Dustin, Thank you for contacting King Care! Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your…
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Hi Sefik Tarlan, Thank you for contacting King Care! Unfortunately for now, while the transition to HTML5 is going on, they've hit some glitches, so it will be like this until fixed. I don't have a time frame for that. May I suggest either downloading the Facebook Gameroom or playing on king.com? There, you will find it…
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Hi Dirt Farmer, Thank you for contacting King Care! Unfortunately for now, while trying to transition to HTML5, they had to revert back to adobe flash, for this reason it's showing like your phone's version on the PC. Have you tried downloading Facebook gameroom? That works well on my laptop and it's not like the phone…
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Hi Nae, Thank you for contacting King Care! Were you ever able to use the pink ticks since posting this question? If not can you please take a screenshot of the page where it's showing you unable to check them? https://www.take-a-screenshot.org Also, is your app updated? Go to your play store and then go to Candy Crush, if…
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Hello Rokoban Man, Thank you for contacting King Care! I also miss those challenges as well where you have to pass certain levels to take you to the next quest. King, I suppose, keeps trying new things to hear feedback and appreciate your feedback as well! I will forward your input to a King Care moderator to hopefully get…
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Hi adrian1, Thank you for contacting King Care! Can you tell me for which contest you came in first for? Also, there is currently an issue with treasure chests opening. I will report your issue to a King Care moderator to assist you with your boosters earned. Thank you, Jilly
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Hi cassidyadrienne2, Thank you for contacting King Care! Okay, so what have you tried so far? Have you gone to the candy crush app on your phone and clicked on the connect to facebook button? There you would put in the facebook email address you want it connected to. Unless you're already connected via Facebook on one…
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Hi Dannymoocow, Thank you for contacting King Care! I have asked this to be done before as well. To put in an extra "are you sure you want 5 extra moves?" because it can be easy to hit that button. I will forward your input to King Care Admin and maybe they can forward to the game studio. It happens on soda but in a…
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Hello Mountainman, Thank you for contacting King Care! Were you ever connected through king.com or through the facebook app. If so, login to one of these and you'll see your progress intact. Like, say, do you ever remember entering your email to play? If not we'll have to get you some help from behind the scenes and see if…
