JillyJill

Pro Player

Okay, just checked out the video, when I kept on trying it, I never had any bombs drop in the middle! Paulchristi, follow Lynette's advice and check out the video, a lot of help! I couldn't find a recent video at all but Lynette knows where to find them. Thanks for the help Lynette...my fellow SuperUser! ;-)

By restoring levels do you mean logging into your account to be at the level you left off at? If so, log into Facebook with your email address and password, if you don't use Facebook playing the games then log into the kingdom with your email address and password that you usually use to play the games, if you tried all…

Hi Carol, Log out of your daughter's facebook and when the login comes back type in your email address, the one associated with your progressed levels. Sometimes facebook will just keep the same email address in there and automatically log you in. If you haven't already, try that, typing in your email address and your…

Hi scorpion11, I would email King care through the game itself. Go to your homepage of the game and click on your settings and then "contact us". They'll be able to look into your account to see what happened and hopefully get you back on track! Jilly 

This might be an obvious question Christine, but have you logged into Facebook with the email address associated with the progressed account? Jilly 

Hi paulchristi, The only suggestions I have is if you have any mesh mashers (the plier looking booster) and use those to release the pet from the ivy also breaking through the mesh around it. Also if you have a bomb on the corner of the center box, that will also break some mesh. Then try to get as many as the butterfly…

Hi Rana, Unfortunately anytime you uninstall / reinstall the game or clear your data even, you will clear all boosters and lives. The only thing that remains is your level progress and gold bars. Not the answer you're looking for but unfortunately that's what happens. Just build up some more boosters by playing sugar drops…

This is because boosters and lives are not interchangeable within devices. So they will only stay on the device you see them on. The only thing that is, would be gold bars. Hope this helps you! Jilly 

Hi Mahmoud, May I suggest that you send an email through the game itself? Go to the homepage, click on your settings, scroll down to "Contact Us". There you'll be able to select choices on the specific issue. They will be able to look into your account and check on your lost boosters. That way you will be sure to get an…

Okay, let me forward this message on and find out what the issue is on not being able to open, thank you for your patience in return! And just to be doubly sure, you're all updated on the game, right? Jilly