JillyJill

Pro Player

Comments

  • Hi Shirley, Often times when there are updates the levels and amount of moves change as well. So you are right, there are only 23 moves for this level. I just tried replaying it, not sure how I passed it but I'm sure it was using my boosters before opening the level. I would try getting a striped candy and a package…
    in Level 982 - how do I complete with 23 moves (no boosters)? Comment by JillyJill December 2016
  • Hi mscadutto, That's the end of the levels for now, usually they update on Tuesdays. I was waiting for the update to come through today and it never has. I don't know why but they are changing a lot of things such as no bubblegum Hill on Monday, Tuesday is usually the update for more levels, we didn't get that, so I'm not…
    in finish level 1210, i need more levels to keep playing Comment by JillyJill December 2016
  • I asked Tony a King Care associate to help you further on this. He sent you a private message which you may have already seen by now. 
    in Lost level progress on Soda and Jelly Comment by JillyJill December 2016
  • Hello Gina, Unfortunately your lives and boosters do not transfer between devices. You'll have to ask for lives on your laptop or just set your time ahead go to the game and then set it back to the actual time. Hope this helps you! :-) Jilly 
    in No lives on my laptop. Comment by JillyJill December 2016
  • Ohhhh okay Scott, so it was a different email you were using to log on? So is everything good now? All levels are up to par? :-) Jilly
    in Lost level progress on Soda and Jelly Comment by JillyJill December 2016
  • Hi Philip, Your PC version must not be updated because we are past those levels. Update your game on the PC, but I don't know what system you're using to help you with that. But you can try this, open up candy crush soda, click on the cogwheel where your settings are, then click the orange King symbol and hopefully that…
    in Level 1120 Comment by JillyJill December 2016
  • Hi seashmore, I understand your issue regarding the boosters but are you also saying that you are not moving up a level once you win the level? If so can you attach the screenshot? Click on the middle icon in the upper left corner (where you type your answer) of this inquiry do so. As far as the boosters go, if you clear…
    in Random loss of progress Comment by JillyJill December 2016
  • I'm sorry Sarah, but it's not ridiculous to say that because I'm wondering if you know the exact video that Mendy was viewing? King does not intentionally change the number of moves for different players for the fun of it. The videos that show a different amount of moves than what the level is that you are presently…
    in level 1176. I only have 20 moves Comment by JillyJill December 2016
  • Hi Theresia, Is level 1476 a level you've already completed by chance? Because if you do it on levels that you've already completed it will only award you one point instead of 10. If not then a member of King will have to look into this for you. I'll notify them off the problem if it was a new level. Hope I've helped!…
    in Stripped candy contest bug Comment by JillyJill December 2016
  • What about facebook? Have you always played through King or have you played through Facebook as well? If so try logging into Facebook.
    in Lost level progress on Soda and Jelly Comment by JillyJill December 2016
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