Hi @chrisdowns Welcome to the Candy Crush Friends Community :) Sounds like a connection issue. Is there anything installed on your computer that could be blocking access from the apps to the King server? Firewall maybe? Do other Windows 10 Apps work? Since multiple apps did you run the Troubleshooter for Windows apps…
Hi @KanyKaneSpark Welcome to the Candy Crush Friends Community :) Make sure you new phone has the latest version. Try restarting the phone if it does. Have you played on this phone before? You can also try clearing the cache or last resort reinstall.