Comments
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Hi @justina Welcome to the Candy Crush Friends Community Please make sure your device is connected to the internet. Did you try clearing your Cache? What is the device you are using? Please see this for troubleshooting for your…
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Hi @mel2002ind Welcome to the Candy Crush Friends Saga Community I think you meant to post in the Candy Crush Saga Community There members familiar with that game will be able to see your post and can help you and others with same issue could be helped. You can select the correct community by clicking the Home tab in the…
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Hi @fruxinia Welcome to the Candy Crush Friends Community :) Sounds like it could be a network issue. Are you on Android or iOS? Try while connected to a strong Wifi connection and if that failed turn off the Wifi and try on Data Another member posted a similar issue that you could look…
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Hi @"blöderusername" Welcome to the Candy Crush Friends Community Candy Crush Friends does not have anything like that so you must mean a different game. You can select the correct community by clicking the Home tab in the top left corner and then select the correct community to post in so members who are familiar with…
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Hi @BeeTee123 Welcome to the Candy Crush Friends Community :) Candy Crush Friends does not have anything like that so you must mean a different game. You can select the correct community by clicking the Home tab in the top left corner and then select the correct community to post in so members who are familiar with your…
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Hi @linalimaane8929 Please follow the instruction in this FAQ under the heading didn't save the game then explain the situation on the form.
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Hi @DreamDancer It would be best if you contact customer care so they can look into on back end here
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@DocWatson for getting the error on purchases you can check this post where issue is google play and another member found a work around. Did the new update Fix?
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I have reported this issue.. @chrisdowns if you fill out this form they should be able to get your progress back for you.
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Hi @milutka19 Seen this happen to a few people. For them reinstalling and restarting worked. Can you try to uninstall again, power off the device for a minute then redownload and install again? Are you able to try on a different device?
