I thought the offer was for installing the mobile version of the game, not playing the Facebook version? Did the email say this or was it for the Facebook version. If so then try the steps here to stop the crashing issue and then try to install it:…
Patras, There is an ongoing sync issue which seems to be affecting a lot of players: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed Regarding the lives, you need to reset your clock on your phone if you have changed it. You need to set it back by the same amount of…
Is it not only new stars that count, so from the levels in front of you, not from the old levels. I'm pretty sure that's what the text i the quest pop-up said anyway. Check it out :)
It sounds like you need to re-synchronize to get Facebook to show the same level as your mobile. Follow the steps here and see if this helps: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Have you connected and saved your mobile progress to Facebook previously? Maybe the steps here will help: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios I'm not sure if you are saying that you are trying to…
Try the steps here. Highly recommended for any loading or freezing issues you have. I can confirm that they actually work :) https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
The chat is a Facebook feature, not part of the game. For the official troubleshooting steps, visit the thread here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
I remember the honeycomb being a nightmare. Check out how other players are passing the level to see what you're not doing: https://www.youtube.com/watch?v=umJwubju6Qg
The games are called 'sagas' for a reason... there will always be new levels I think, thats the fun of the game, its constantly ongoing. There are always promotions to win boosters or gold bars so just keep your eyes open. Bubblegum Hill was a great example of how to win a lot of stuff in the game!
From what I've seen its not possible to turn them off, it's just more than likely that you're not in the test group for the promotion anymore. The promotion don't go out to all players at once so it could be that someone else has it now and not you for the time being.