Lady_Choo

Moderator

https://community.king.com/en/pet-rescue-saga/discussion/474805/the-watch-ad-icon-is-not-working-and-it-used-my-gold-bars-when-i-tapped-the-watch-ad-icon Hi and welcome to the community. That is annoying! Did it pop up as an option at the end for more levels or a booster?

Just waiting for @Makiii 's ID now and I can request the gold 🍂

https://community.king.com/en/pet-rescue-saga/discussion/474655/game-won-t-load-and-all-you-hear-is-halloween-moaning Hi and welcome to the community. Its not a widespread issue although a fair few seem to have it. Its usually a leftover from Petopia and takes a day or two to settle. Could you let me know which version…

https://community.king.com/en/pet-rescue-saga/discussion/474659/how-to-get-my-old-account-back-i-forgot-my-password Hiya, do you mean King account or Facebook? I am assuming you mean the game log in?

https://community.king.com/en/pet-rescue-saga/discussion/comment/3190333#Comment_3190333 Did you log out restart, then back in again? Also are there any updates waiting in the app store? Could you let us know which version device and ios please 🍂

https://community.king.com/en/pet-rescue-saga/discussion/474667/when-will-pet-rescue-saga-be-fixed-i-can-get-the-game-to-load-on-my-iphone-or-ipad Hi and welcome to the community! Its over now, so please close the game completely, restart your device and see if it comes back on 🍂

Good evening and welcome, do you mean the little virus balls? They can be removed the same as the blocks can when you have enough.

https://community.king.com/en/pet-rescue-saga/discussion/474682/why-won-t-the-game-work-i-lost-all-of-the-time-i-spent-on-petopia Good evening and welcome to the community. Petopia has ended now, so if playing on a device, close the game completely, reboot your device and try again 🍂

https://community.king.com/en/pet-rescue-saga/discussion/474584/how-do-i-update-my-game-to-the-newest-version Hi and welcome to the community. Have you been to your app store and checked for an update?

All the issues are being passed to the studio, so please make sure you have commented in this thread. we need your help