Hi guys,
I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you
Hi Gary! Sounds like your wife connected her mobile device to your Facebook account, right? In order to unlink you must first start Candy Crush Saga on your wife's mobile device, then go to setting (corner cog) and from here disconnect Facebook. Once done you can reconnect the mobile device to correct Facebook account.…
Hi Alania! Sorry to hear you didn't receive your Gold Bars. This can occasionally happen if there's a glitch in the Internet connection. Please get in contact with our Support Team: https://king.com/#!/faq/Purchases Please also include the receipt you got from Facebook when you bought the Gold Bars and we'll sort it out…
The striped lollipop is currently in test phase for a limited number of gamers. Soda will over time have more features and boosters and we will announce them here on King Care when they are being released.
Hi Belinda! Thanks for the screenshot. We are working on a resolution which will be released soon. I have heard that you meanwhile can pass level 706 when you play FHS on King.com Thanks for your patience while we fix this and also a big congratulations to you for having reached so far in FHS! :-)
Hi Shane! Don't worry, your achievements will soon be available! We are currently testing a new feature called Kingdom where you can see your game progress details. Kingdom hasn't been fully rolled out to all games or gamers but sit tight - it won't be long before you also have your game details available for Candy Crush…
Hi Wendra! Levels for Candy Crush Saga are first released on Facebook/King.com followed by adaptions to Android, iOS, Windows Phone and Kindle. It can take some time to set up the levels and to release them on iTunes, Google Play, Windows Market Place and Amazon App Store - hence the difference in levels. I recommend that…