Hi guys,
I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you
Hi Frances, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
Hi Jeanne, I suggest you play Candy Crush Saga until you feel the game becoming too difficult, then try some of the other Candy Crush games - for instance Candy Crush Soda Saga and Candy Crush Jelly Saga. You might also enjoy other of our games. This page shows which games are available on…
Hi Becky, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
Hi Samuel, There are currently no feature showing global rankings but we might build some new features here on King Care so you can show your high scores and game progress. In the meantime feel free to post your latest score and level and see if anyone can beat your score :-) - Mark
Hi Kethryvalis, I'm guessing that this might be due to a recent connectivity issue for Facebook. I've created this thread for updates: https://care.king.com/en/question/view.action?forumThreadPermalink=lost-facebook-connection-more-info-here
Update 03.05.2018 We're still investigating the issue. In the meantime I suggest that you sync your FB account with your Kingdom account and in the game settings connects to Kingdom. This thread shows the steps: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website