Hi guys,
I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you
Hi Debra, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
Hi guys, Thanks for feedback for the bouncing candy. It's a temporary feature that is currently being tested. Feel free to add further comments to this thread and I will make sure the Game Studio gets your feedback. - Mark
Hi Kittcat, I have sent you a private message, so that we can check your player account for issues. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Thanks Chicken Slayer for helping out :-) - Mark
Hi CandyMom, Could you please let me know which iPad you have as well as OS version. I'll bring that info back to the Game Studio in case it's hardware or software related. - Mark
Hi Sandy! If both computers are having the same issue I suggest you check the Internet connection for any limitations - for instance firewall settings. It might also be software running in the background (for instance Norton Internet Security) that creates an issue. Let me know how you progress :-) - Mark
Hi Darlene, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
Hi Tonya, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
Hi JoAnn, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
Hi Jane, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark