Comments
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Hello @Batterie8 and @vz733778 🤗 Welcome to the King Community! This is an issue that popped up with yesterday’s update! It has been reported to the King team and they are looking into it! As @vz733778 mentioned, if you have access to a mobile device, please continue playing the game on that! Otherwise, all we can do is…
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Hello and Welcome to the King Community @Hadley 🤗 King team is looking into it! Please do not reinstall the App as it would not help! Since the issue is on Windows App, if you have access to a mobile device, please see if you can play on it! Otherwise, all we can do is wait😕
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Hi @WSVCMH 🤗 Thank you for replying back! One of the players that’s also having the issue has provided the version number last night👍 King team is investigating the issue! Until the issue is resolved, all we can do is wait😕 If you do have access to a mobile device, please try to play on it! But, please do not reinstall the…
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Hello and Welcome to the King Community @1628524973 🤗 Please post your comments and discussions in English language only, as this Community supports English for better communication purposes! Thank you🍫🍬🍫
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Thanks a lot for checking, Kathy🙏🏼 I have escalated this issue to our Community In-charge & Game Experts’ team!
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Hi again @Boybinary 🙋♀️ I am trying to copy & paste above image, but it is not letting me for some reason! Can you please post above screenshot again, so that, I can send it to the CM?
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Hello @maman_bonbon , @Neen_Adey and @candycrazycat 🤗 I am very sorry to hear that you have been experiencing the issue with your game on Windows 10 App! I have escalated this issue to our Community In-charge team! Please wait till tomorrow to receive any updates! Thank you all for your patience🍫🍬🍫
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Reported @Boybinary! Please wait till tomorrow to receive an answer from the CM or Game Experts’ team 🙏🏼
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Hello @Davi1233GDYT 🙋♀️ Thank you for trying to help other players! I have noticed that you have been suggesting players to use Facebook platform! Please be aware that just changing device or the platform is not a best resolution for all the issues! The players might not have access to multiple devices! And/or not all…
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Hello @jrh999 🤗 Welcome to the King Community! I am sorry to hear about the issue in your game! Can you please tell me which device you are using to play the game? If using the Windows 10 App, did you update the game today?
