Comments
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I really hear your frustration and thank you for powering through and still giving us such honest feedback week after week. It’s incredibly helpful, even when things don’t go quite right. I’ve noted down your comments about 19 686 and the boosters, and I’ve shared that with the team. About the Episode Race: it works by…
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Hh we're definitely getting close 🤗 Let’s just say you might want to keep your eyes peeled 👀 something sweet might be brewing around that big milestone 🍬😉 (we did ask for design input for a reason... 👑).
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Thanks for getting back to us and providing your game ID 😃 This ID shows a new account but as @christinewupp mentioned, there is still a chance to get your old account back, but we need more information as to what happend. However, if you want to continue with this new account, I can get Player Support to manually restore…
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Hi @Techz_3712and @Carol-38 👋 Thanks to both of you for having this conversation openly and respectfully. I know it’s not always easy to bring up topics like this, especially when you’re feeling misunderstood, so I really appreciate the tone you’ve both kept here. Techz, I hear what you’re saying and you’ve done a great…
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Hi everyone 👋 Thank you all for your updates and patience 🙏 The issue with the new Daily Treat Machine was fixed for most mobile players after the latest update, so if you're still seeing problems on your phone or tablet, please double-check that your game is fully updated. That said, we’re aware that some players using…
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Hi Aries2020 nad hi everyone 😊 I’ve just come across this thread and I really appreciate all the thoughts you’ve shared so far. Before I pass this along to the team, could I please ask: where did you see the survey invitation? Was it shared in-game, by email, or somewhere else? This helps us make sure the feedback reaches…
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Heads-up for anyone not seeing the event yet! If you’ve just opened the game and don’t see the Midsummer Meltdown, it might be because you're still in the middle of an episode. The event will appear once you finish your current episode and get ready to start a new one. So don’t worry if it’s not showing up right away. Just…
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Oof, fair point 😅 Not going to lie, seeing those links all lined up like that stung a little! I genuinely didn’t mean to overlook how often this has come up. You're right, the Coconut Wheel stash problem has been echoing in the Community for a long time, and clearly it’s something that still frustrates a lot of players. I…
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Hi everyone 👋 Thanks for your updates! We just wanted to double-check, are you referring to the Daily Treat Machine button being grayed out and not letting you collect rewards, or are you noticing something else not working right now? That particular button issue was recently fixed, so if you're seeing a different kind of…
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Hi @Kat-6 😊 Thanks for your patience, and sorry again for the mix-up with the thread! You should now see the badge on your profile, it’s been added manually 💫 If anything still doesn’t look right, just let us know. Enjoy your new Noble status 👑
