Comments
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@kiara_wael @PummyRaj @MountainMom @bearwithme
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@jamiSABB Thanks so much for flagging this. Candy Unwrapped is not available for everyone, so if you received the “coming soon” pop up but the feature did not start for you, it might mean you were shown the teaser by mistake 🤔 To help me check this with the studio, could you please share your Game ID here? Once I have that…
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@Alienscar Thanks for flagging the posts that got merged to this discussion, I will look in to it but now but I'm not able to revert it back 😔
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@kiara_wael @MountainMom @PummyRaj @bearwithme We've got a message from the Candy Team 🤩
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Hi @Jozillla I hear you. If you planned your last pushes and purchases around the timer you could see, it absolutely makes sense that this feels unfair and I’m really sorry it landed that way for you and other players. We’ve shared this feedback with the team, especially around how the timing is shown and how it connects…
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Hi everyone, just jumping back in with a bit more clarity now that we’ve had a chance to look into what happened with the end of the Music Season. First, thank you for your patience. I know a lot of you were working hard on your last tapes, and the timing felt confusing. When this was first raised, we shared that it had…
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Hey everyone, Just popping back in with an update now that the team has finished digging into what was going on with Prize Palooza. We found the root cause that stopped candies from being counted toward your score. This is why some of you kept playing levels but saw your progress stuck at zero… super frustrating, and we're…
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https://community.king.com/en/candy-crush-saga/discussion/578652/invisible-awards Hey there, and thanks for flagging this. This definitely isn’t how rewards are supposed to look, so I’d love to gather a bit more info to see what’s going on. A couple of quick questions that will really help us check this properly: Do you…
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New Update! A quick heads up that the team has pushed a fix to stop this issue from happening again. So from this point on, your boosters and items should stay safe. If you were already affected earlier today and things disappeared, please let us know your game ID. It also helps if you remember roughly when it happened.…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3444926#Comment_3444926 This is super helpful and thanks for sharing! The good news is that the studio has found the issue and a fix has been sent so you should not have to go through this again. Keep an eye in your game!
