QueenB

Community Manager

Comments

  • Hi justlookin 👋 Welcome to the Community! Thanks for reaching out and well done on collecting all the Pins, that’s an awesome achievement 🙌 Could you please share a screenshot of your Candy Pins collection if you still have access to it? This might help us better understand what might be going on with the reward not…
    in I collected all the pins yet haven’t received rewards Comment by QueenB April 2025
  • Hi MustafaGhithan and Welcome to the Community 😊 Thanks for your message! Could you please give us a little more detail about the issue? What image are you trying to skip? When does it appear? At the start of the game, during a level, or as part of an ad? Once we know a bit more, we’ll do our best to help you out 🙂
    in Can't skip this image when I was playing game ? Comment by QueenB April 2025
  • Hi Alize84 and Welcome to the Community 👋 No worries, you can absolutely disconnect your Facebook and still keep all your progress! 💪 Here’s what to do: Create a King account (if you haven't already): Open Candy Crush Saga Tap the gear icon ⚙️ (Settings) Tap ‘Profile’, then choose ‘Save your progress’ Select ‘Sign up with…
    in I will delete Facebook Comment by QueenB April 2025
  • Great question Jumpery! While there isn’t a direct “report” button on individual posts or comments, you can report spam, abuse, or any inappropriate content by clicking the “Report Abuse” link at the very bottom of the page (you'll find it in the footer). See the red arrow in the image you shared, it’s pointing right to…
    in Can we please get a report button? Comment by QueenB April 2025
  • Hey there, and thanks so much for reaching out! To help us get to the bottom of this, could you let us know which events or features you’re currently seeing in your game? 👀 And do you happen to have the “1-2-3 Grow” feature showing up right now? 🌱 A screenshot of your Event tap would be very helpful for us to have a look.…
    in No event games Comment by QueenB April 2025
  • OMG @kittiescat, your lucky fuzzy kitty pj pants and “babysit mouse” might just be the ultimate All Stars power combo! 🐭💫😄 Huge congrats on making it through Final Knockout Round 1, that’s no small feat with the level of competition we’ve seen 🎉 We’ll all be cheering for you (and your feline good-luck charm) as Round 2…
    in 🔥 Final Knockouts Have Started – Will You Make It to the Top? 🏆 Comment by QueenB April 2025
  • Hi Roslyn1345 👋 Welcome to the Community, we're so happy you're here! And yay, we're thrilled to hear you're loving Candy Crush! It really is so satisfying, right? 😄 Thanks for starting a fun little thread too! I'm currently on your level 8197, but how about the rest of you Crushers? 👇 Drop your level below and let’s see…
    in Introduction Comment by QueenB April 2025
  • Thanks for your message lola89, and I totally understand how disappointing this must feel so let’s see if we can help clarify things! From what you mentioned, it sounds like you were expecting to take part in Final Knockout Round 1, which began on April 10 at 3 PM and ended on April 14 at 9 AM. To qualify for that round,…
    in Despite qualification, suddenly no participation Comment by QueenB April 2025
  • Hi s4lo7 👋 Thanks for your question and for looking out for your friend 😃 If your friend qualifies for the Candy Crush All Stars Live Finals, the organizers (King) will cover travel and accommodation expenses - including round-trip flights, hotel stay, meals, and local transportation for the finalist and one guest.…
    in Question About Final Qualification and Visa Requirements Comment by QueenB April 2025
  • Hi brickhousedweller and Welcome to the Community 🤩 Thanks for reaching out about the Piggy Bank! Right now, the Studio is running a small test, which means some players may not see the Piggy Bank in their game for a little while. No worries as your feedback is super valuable, and we’re keeping a close eye on how things go…
    in Piggy Bank Comment by QueenB April 2025
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