Comments
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Hi @pattykeogh Sorry we missed your question but I wanted to check if you're still having this issue?
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Hi @1635002051 I’m sorry to hear you’re having trouble resetting your password. Just to better understand what’s happening, are you trying to reset the password for your King account, and have you already contacted Player Support from inside the game about this? You can contact them by going to: Settings cogwheel → Account…
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😱 @__MULLIGANACEOUS__ does it not help if you close the game app and open it again? And also, by clicking on the small button with your player picture near the top of the screen? It should take you straight back to your current level, so you don’t need to scroll all the way.
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Wait, what? 👀🫣 @christinewupp Was today the first time you had this experience? We had an update yesterday 🤔
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Hi @oo1414, sorry to hear this felt frustrating. Other players can sometimes move ahead quickly, especially if they pass several levels in a row or play at a different time. I know it can feel unfair when someone suddenly appears in first place, especially when you’ve been trying hard to keep your streak going. Please…
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Hi @poohbearq I hear you, and I’m sorry this has been so frustrating. Let’s start from scratch so we can make this as clear as possible. Since you’re playing Candy Crush Saga on Facebook using your computer, you don’t need to look for a game app version or update the game in the same way mobile players do. That advice is…
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Thanks for sharing this @christinewupp I’ve passed it on internally so the team can take a closer look. I don’t have anything confirmed to share just yet, but I wanted to let you know it’s been raised and is being looked into. Really appreciate you reporting it 🙏
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Hi @BarbaraJeanNC I’m sorry to hear you’re thinking of removing the game from your laptop. Just to clarify, if you’re playing Candy Crush Saga through Facebook on your laptop, there usually isn’t a game app installed on the laptop itself. You can simply stop playing through Facebook, or remove the game from your Facebook…
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Thanks for sharing all of this @Carol-38 and for taking the time to add the screenshots too. That really does sound like a rough mix of bad luck and frustration: difficult levels, Deep Dive Dash, pop-ups, and then ads crashing the game on top of it. Not exactly the relaxing game moment anyone is hoping for 😫 I can’t…
