Tony_Mc

Hi guilf1480, Thank you for posting this here on King Care. I am sorry this happened to you in Candy Crush Soda Saga. Our Game Studio is aware of this happening in Candy Crush Soda Saga. Please keep an eye out on future updates for our app. In the meantime, please replay the level on which your avatar is stuck. Kindest…

in I'm on level 912. When I start the game it brings me back to 885. Can't collect gifts either. Comment by Tony_Mc November 2017

Hi Mubear, Thank you for posting this here on King Care. I am sorry you experienced an issue on this level 1115 in Candy Crush Saga. Please let me know if this issue still persists. Kindest regards and have a great day, Tony - King Care Team

in I have just completed level 1115 and my icon has moved in but the next world has not opened. Comment by Tony_Mc November 2017

Hi Diane Tolliver, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards and have a great day, Tony - King Care Team

in Not progressing in Candy Crush. Comment by Tony_Mc November 2017

Hi Diane Tolliver, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards and have a great day, Tony - King Care Team

in I am reaching and exceeding the goal in game 1925 but keep getting asked to replay this level. Comment by Tony_Mc November 2017

Hi Lisa, Thank you for posting this here on King Care. Please let me know if you still experience an issue on this level 384 in Candy Crush Soda Saga. Kindest regards and have a great day, Tony - King Care Team

in How many times do you have to hit the ice on the bottom panel of level 384 to make it vanish, every Comment by Tony_Mc November 2017

Hi Lisa, Thank you for posting this here on King Care. I am sorry you had some difficulties on this level 390 in Candy Crush Soda Saga. However, please note that purchasing in our games does not necessarily mean that you will beat the level. I am delighted to see you made an amazing progress in Candy Crush Soda Saga ever…

in Candy crush soda level 390 Comment by Tony_Mc November 2017

Hi BethS, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards and have a great day, Tony - King Care Team

in I've beat level 1925 multiple times but the game will not advance to the next level. How do I fix i Comment by Tony_Mc November 2017

Hi Darci, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards and have a great day, Tony - King Care Team

in Help!! My levels are messed up Comment by Tony_Mc November 2017

Hi ffking, Thank you for sharing this here on King Care :-) Congratulations on beating this level 2727 in Candy Crush Saga, that's awesome! Keep going and have a great day, Tony - King Care Team

in Level 2727 solved with 25 yellow candies and without any booster. Comment by Tony_Mc November 2017

Hi King/Queen, Thank you for posting this here on King Care. Not always all challenges and offers will be available for all our players in all our games. This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and…

in The past couple of levels I get the jar to collect boosters only on the first game. Comment by Tony_Mc November 2017

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