Hi Jennifer! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. Please also make sure you have the latest version of the game installed. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in…
Hi Zeinab! There are currently 1685 levels available and it looks like there will be many more levels - that's why it's called a saga :-) For Dreamworld there are 665 levels and it looks like there will be no more new levels. Please also see this…
Hi Veronica! Which mobile device do you have? In most cases a reboot of the device can solve many issues. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Cheers :-)
Hi Karen! Which iPad are you playing from? I saw on another thread that there was an issue with iPad II versions if you have iOS 9.2.1 installed. It might have something to do with the iPad II only having 512 MB build in RAM so with the latest OS installed you'll not have sufficient resources to play newer games.
Hi! You can connect all your mobile devices by connecting the games to Facebook (blue button) or Kingdom (orange button with crown). When you connect you will have all your game progress, highscores and gold bars stored online. When you do so you'll be able to use other mobile devices - all you'll need to do is also…
Hi ShelleyB! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. Please also make sure you have the latest version of the game installed. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in…
Hi ShelleyB! The Candy Jar levels can only be collected once per level. You can still replay the level, but without the option to collect jars. Cheers :-)
Hi MirZa! Check Candy Crush's Facebook page for updates: https://www.facebook.com/candycrushsaga/ It's the best place to find out when the new levels are released. Cheers :-)
Hi Ley! Do you still remember your password? If yes, then visit King.com, log in with your (wrong) email address and password. After doing so you can now click on the settings icon, top right corner of the screen and from here change to your correct email address. Cheers :-)
Hi Ishu! Uh-ohh :-| The tricky thing with Windows Phones is that you have almost no options to check where the issue is located. I suggest you: 1) Use up any boosters and lives in the game 2) Make sure the game is connected to Facebook in order to save your level progress, highscores and gold bars 3) Do a completed backup…