Hi Danielle! Which version of the game do you have installed? I suggest you update to the latest version here: https://itunes.apple.com/en/app/candy-crush-saga/id553834731?mt=8 or https://play.google.com/store/apps/details?id=com.king.candycrushsaga&hl=en Cheers :-)
Hi Yasir! I saw your other thread. Are you referring to the Sugar Drop feature? Please see more here: https://care.king.com/en/candy-crush-saga/c-candy Cheers :-)
Hi Rietta! Do you have the game connected to Facebook? If yes, then please try playing the level there. Once completed you can continue on your mobile device. Cheers :-)
Hi tappy! Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. I can also recommend that you use Google Chrome as it seems to run really well with Flash based games like Candy Crush. Please also check if you can play the game on…
Hi Vee! Please tell a bit about the issue you're having. What level are you at? What happens when you complete the level? Which version of the game do you have installed? Do you have the game connected to Facebook? If yes, then please try playing the level there. Once completed you can continue on your mobile device.…
Hi Mikeyeye! Sounds like the description of Kingdom (online community where you can also store your game progress) Which version of the game do you have installed? I suggest you update to the latest version here: https://itunes.apple.com/en/app/candy-crush-saga/id553834731?mt=8 or…
Hi dauntless! Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. Please also check if you can play the game on King.com - https://king.com/#!/play/candycrush Cheers :-)
Hi PattieRobbenCyl! Which version of the game do you have installed? I suggest you update to the latest version here: https://itunes.apple.com/en/app/candy-crush-saga/id553834731?mt=8 or https://play.google.com/store/apps/details?id=com.king.candycrushsaga&hl=en You can also connect the game to Facebook, then play the…
Hi Judy! Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. I can also recommend that you use Google Chrome as it seems to run really well with Flash based games like Candy Crush. Please also check if you can play the game on…