Comments
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Hi @kborage and welcome to our adorable Community ๐ I am sorry this happened to you. Can you please give me your ID? If you don't know where to find it, follow the steps on the link below. Thank you. https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it
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@Graeme_London As far as I know they do. Friends Saga is even more advanced so it might require even 3 GB. I will tag our Community Manager @QueenMia and we will see if she can tell us more details. I will ask you to be patient as she is coming back to the office tomorrow. Thank you for your understanding. Enjoy your day ๐ค
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Excellent! Thanks for letting me know ๐ @LilyMay
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Hi @Angryuser and welcome to our adorable Community ๐ No need to be angry, we can solve this ๐ Please follow the instructions on the link below and you will see how to get your progress back. https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back I hope this will help you.โฆ
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Hi @JennyTheBrit and welcome to our adorable Community ๐ I didn't reach this level yet but I totally understand that some levels can be very challenging. I will post some tips and the video for this level from someone who is very good at it. Please check it out on the link below.โฆ
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You are welcome ๐ @LilyMay I will post some troubleshooting for Android. You can check it out and see what is happening. https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device I would first suggest to log your game out of the Facebook account and then log in again. Let me know ifโฆ
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Hi @booklover5050 and welcome to our adorable Community ๐ I am sorry this is happening to you. Can you please tell me which device and OS are you using for playing this game? It would be useful if you can make a screenshot of it so I can see what exactly is happening. Thank you.
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Hi @Likari and welcome to our adorable Community ๐ I am sorry this happened to you but don't worry we can solve this together. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.โฆ
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Hi @puku and welcome to our adorable Community ๐ I didn't reach this level yet but I know very well that some levels can be quite challenging. On the link below you can find great tips and the video for this level. Let's hope it will help you find the best approach to it.โฆ
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Hi @MeghaBhalani and welcome to our adorable Community ๐ The boosters we collect are stored on our device's memory. This way we can reach them even if we are offline. Unfortunately, this means that if we change the device or reinstall the game we will lose all the boosters. Therefore, we don't recommend collecting a lot ofโฆ