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New to Candy Crush Solitaire? Read this tip!
First of all, welcome to the Kingdom! We're really happy you've chosen our game and you want to join us for some sweet fun and surprises. As a new gamer, we want to share the best tip to make your journey through the game a real breeze. This simple and easy advice is... save your game! A simple but critical step to enjoy a…
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How do I save my progress?
You can create a King account in a couple of minutes to start saving your progress. With a King account, you’ll be able to protect your progress, make the most of social features, and play on different devices. To create a King account, follow these steps: * Open your game * Press the settings icon * Go to the account…
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New to our game? Read this tip!
First of all, welcome to the Kingdom! We're really happy you've chosen our game and you want to join us for some sweet fun and surprises. As a new gamer, we want to share the best tip to make your journey through the game a real breeze. This simple and easy advice is... save your game! A simple but critical step to enjoy a…
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I can't find my progress in the game – How to retrieve your levels
There are a couple of reasons why your progress may not be showing. Let's have a look at how we can solve this issue: You're not connected to your account The first reason why your progress is not showing in the game is that you logged out of your account. Make sure you're logged into your King or Facebook account with…
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Accessibility: visual options
How to set up your device to use the accessibility features in the game. Visual options: Magnification Brightness Interface contrast Color blind mode Color blind strength Zoom/Magnification Zoom is a screen magnifier that lets you enlarge the content you see on your device. This will help you to read small text or see the…
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New phone or tablet? Learn how to move your progress!
Getting a new phone or tablet is always exciting! But before you can start using it normally, you need to set everything up. Don't worry; we will help you transfer your game progress! You can follow these steps to set up your game on your new device successfully. "I've already got a King account/I'm already connected to…
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How do I turn off the sound of the game?
When playing any King game, you can turn the sound of the game on or off in the app. When entering the game, tap the cogwheel icon to open the menu. You will find two sound options. One is a musical note, which controls the in-game music. The other option is a speaker icon, which controls sound effects in the game. Tap…
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What if I can’t connect to the Google Play Store?
If you're experiencing issues with the Google Play Store, try these steps to resolve common problems before reaching out to Google for support. 1. Restart Your Device Often, a simple restart can help reconnect your device to the Play Store. 2. Update the Google Play Store App Ensure that the latest version of the Google…
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Why is my progress different on two different devices?
If your progress is different on two different devices, you may be experiencing a synchronization issue. Let's have a look at how you can fix: Make sure you're signed into your King or Facebook account Connecting to a King account or Facebook account will back up your progress so you can connect to any device and continue…
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What if I can’t connect to the App Store?
If you can't connect to the App Store, this might be an issue outside King, but there are some steps we recommend you try. First, check your connection by using a browser to make sure pages load. Check if there are any issues with your internet provider or WiFi. Then, check the Apple System Status page to see if there are…