My Game Progress - King Community

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New to our game? First things first... read this crucial gamesaver tip!
Welcome to the Kingdom! We're really happy you've chosen our game and you want to join us for some sweet fun and surprises. As an eager (and obviously curious) gamer, we want to share the best tip to make your journey through the game a real breeze. Since you've come to the Help Center already, now's the moment to share…
Why is my progress different on two different devices?
Playing on multiple devices but your progress isn't synchronized? That's likely caused by a synchronization issue. Here are two steps you can follow to fix this: Confirm you have an active internet connection You'll need an active internet connection on your devices to make sure that your progress is uploaded. Please check…
The progress I've made isn't showing in my game. How do I get it back?
Provided you've been saving your progress, you can recover it again. The first step is to identify how you saved your progress before. If you used a King profile, go to the settings menu and tap the orange King icon, then just submit the email address and password you saved when you set up your King account. Once done, you…
Can I move my game progress onto a new device?
Yes, you certainly can! Use either a King profile or Facebook to easily switch between devices and access your game progress and Gold Bars wherever you play. Boosters and extra lives however, are always stored locally on the device you received them on, so they won't move across devices. There is a King profile option in…
Can I sync my progress between Facebook and King.com?
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again. To sync your progress with King.com, please complete the following steps: * Go to the King…
Who shows up on the map and in my high scores list?
Having other players in your game is a great way to share your success, motivate you to tackle that next level and give and receive help by sharing lives. If you save your game to a King account, you'll see other King players. Only player avatars and nicknames are visible to each other. These players can help by sending…
How do I save my progress?
Saving your progress is easy! Just link your game to your King profile or Facebook profile. If you do not, your progress will only be saved in the device you are playing on. This means if you delete and reinstall the game, or play on a new/second device, your progress will be reset to the first level again. To make sure…
If I upgrade the software on my device, will I lose my progress?
Updating the software on your device should not lose your progress, provided you've been using your King account or linked to your Facebook profile. Whenever you play, make sure you've connected your game to Facebook or King account before you make any changes, to be certain your latest progress is secure. If you haven't…
Will I lose all my game progress if there is more than one player on my device?
This can be a tricky one, but don't worry - it just needs a bit of thinking ahead. If you are careful then you should have no problems at all with 2 people playing on the same device with different King or Facebook accounts. What's important is that you keep these steps in mind when switching between players. * Make sure…
If I try to reinstall the game, will I lose my progress?
If you have been playing connected to either a King account or a Facebook account then don't worry, all of your game progress and Gold Bars are safely backed up to our servers. If you have never backed up your account to either King or Facebook, reinstalling the game will delete all of your hard-earned progress and start…