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Where are the latest available levels in my Apple device?
We recommend you regularly update your game and device software to make sure you're getting the latest in levels, fixes, features, and fun. New level updates, additional features, and bug fixes take place regularly, so making sure your device is regularly updated is strongly recommended, as we aren't able to do this on…
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Where are the latest available levels on my Android device?
We recommend you regularly update your game and device software, to make sure you're getting the latest in levels, fixes, features and fun! Updates take place regularly, so making sure your device is regularly updated is strongly recommended, as we aren't able to do this on your behalf. Think of it as 'housekeeping' and…
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Why are there different numbers of levels on mobile compared to Facebook?
Sometimes the mobile and Facebook versions of a game will have a different number of levels. At times, the latest levels are first released onto mobile and then adapted for Facebook, and sometimes it's the other way around. This means there can be different numbers of levels on different platforms for a particular game.…
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I passed a level – why didn't it move me forward?
Some levels can be tough to tackle and after all your hard work, the last thing you want is to have to do it all over again! But don't worry, this can easily be avoided. Please note that the game only recognizes your completion of a level at the very end of the achievement. You should see a final 'confirmation message' to…
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Can I skip levels?
Making your way through each game's adventure map is one of the things that makes our games exciting! This also means that you can't skip individual levels. After all, where would be the fun in that? Instead, you must pass each level before unlocking the next one and moving on in the journey. If you're stuck on a…
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What should I do when I’m stuck on a difficult level?
We know it can be disappointing when you’re stuck on a level and you want to progress, but these levels give you a chance to show off your amazing skills. Stick with it, and you’ll get there eventually! Please note that there are no shortcuts or skipping in our games, but we’ve put together these tips to help you pass even…
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When are you releasing new levels?
We strive to design new levels as often as possible for our dedicated players. Before we release a new level, we test them rigorously to make sure they're not too similar to previous levels so our players have the best experience. With over 2000 levels in some games, that's quite a challenge! It means you can sit back and…
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The levels seem different on desktop vs. mobile. Why?
Occasionally there may be some slight differences between levels on desktop vs. mobile. This is because we sometimes adjust levels to optimize them for mobile so that you get the best game experience no matter what device you are playing on!
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Why does my friend have new game features, but I do not?
At King, we are constantly looking for ways to make our games more fun, interactive or challenging. Whenever we create a new feature, we always like to test it with our loyal players first, to make sure that they like it as much as we do. To do this we always have a randomly selected group of players test the feature and,…