Apa yang harus saya lakukan jika saya tidak menerima pesan dari teman atau pemain lain?

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Apa yang harus saya lakukan jika saya tidak menerima pesan dari teman atau pemain lain? - King Community

Karena jutaan orang di seluruh dunia memainkan gim kami pada saat yang sama, terkadang ada penundaan saat Anda mengirim dan menerima pesan.

Pengiriman pesan terkadang dipengaruhi oleh faktor-faktor seperti volume pesan yang dikirim, status jaringan media sosial, masalah internet, dan lainnya.

Kami tahu, hal ini bisa mengecewakan, tetapi yakinlah bahwa masalah ini pada akhirnya akan terselesaikan.

Jika Anda tidak menerima pesan dari teman atau pemain lain, berikut beberapa langkah yang dapat Anda lakukan:

Coba lagi.

Pertama: Anda harus mencoba mengirim ulang permintaan tersebut jika memungkinkan. Mengaktifkan dan menonaktifkan koneksi data Anda mungkin akan membantu menyegarkan permintaan tersebut.

Tanyakan langsung kepada teman yang bersangkutan.

Jika memungkinkan, cobalah untuk berinteraksi dengan teman dan konfirmasilah apakah ada masalah. Bertanya kepada seseorang yang Anda kenal sering kali dapat membantu menjelaskan apakah sebenarnya ada masalah.

Periksa Pusat Bantuan kami untuk mendapatkan pembaruan status.

Jika ada masalah besar yang memengaruhi pesan dalam gim kami, yakinlah bahwa kami akan memberi tahu Anda dengan pembaruan status di Pusat Bantuan. Jika Anda merasa ada yang salah, pastikan untuk memeriksa pembaruan terkini.

Jika Anda tidak melihat item tertentu, harap tetap bersabar dan yakinlah bahwa masalah ini pada akhirnya akan teratasi.

Kami selalu berusaha untuk meningkatkan kualitas gim supaya kami dapat meminimalisasi jenis masalah seperti ini, dan kami menghargai kesabaran Anda jika Anda mengalami kesalahan yang jarang terjadi seperti ini.