Amazonアカウントに身に覚えのない請求項目がある場合

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Amazonアカウントに身に覚えのない請求項目がある場合 - King Community

Amazonアカウントに身に覚えのない請求項目がある場合の対処法をご紹介いたします。

請求項目が正しいものか、購入したアイテムを見落としている可能性がないかを確認するため、まずは注文履歴を調べてみましょう。

以下の確認手順をお試しください。

まず購入履歴を確認

注文情報は、アイテム購入時に届く確認メール、もしくは注文履歴/購入履歴にも記載されています。以下のページからご自分のアカウントにログインしてご確認ください: https://www.amazon.co.jp

それでも購入に心当たりがない場合は、Amazonに報告してください。

KingからAmazonの決済システムにアクセスすることはできないため、購入したアイテムの返金をご希望の場合は、Amazonに直接お問い合わせ下さい。

返金をご希望の場合は、お使いのデバイスで「お問い合わせ」オプションを選択し、Amazonサポートにお問い合わせください。または、以下のページよりAmazonカスタマーサービスにお問い合わせ可能です: https://www.amazon.co.jp/gp/help/customer/display.html?nodeId=202003590