구매를 시도했는데 성공했는지 또는 구매에 따른 비용이 청구되었는지 확실하지가 않습니다.

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구매를 시도했는데 성공했는지 또는 구매에 따른 비용이 청구되었는지 확실하지가 않습니다. - King Community

일부 플레이어 분들이 구매를 시도할 때 거래가 중단된다는 것을 저희도 인지하고 있습니다. 고객님 입장에서는 상품을 받았는지 또는 구매에 따른 요금이 청구되었는지 확실하지 않을 수 있습니다.

이 오류는 여러 가지 이유로 발생할 수 있습니다. 결제 오류, 만료된 신용 카드 또는 만료된 결제 수단, 불안정한 네트워크 연결, 보안 문제, 계정의 구매 제한 등이 원인이 될 수 있습니다.

이와 같은 경우에는 거의 비용이 청구되지 않습니다. 그래도 구매를 진행한 플랫폼에서 고객님의 거래 내역을 확인하여 구매 여부를 확실히 할 것을 제안드립니다.

특정 구매가 접수되었는지 아닌지 확실하지 않은 경우 저희 Player Support Team에 문의하세요. 문의 시에는 해당 거래에 대한 영수증을 첨부하세요. 그러면 해당 팀에서 고객님을 위해 이 내용을 다시 확인할 겁니다.