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Why is there a "No Flash Player found" message in my game?
Seeing a "No Flash Player found" message in your game like this? Don't worry! There is a quick and easy way to resolve this. Here is a video to show you how:
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How do I turn off the sound of the game?
When playing any King game, you can turn the sound of the game on or off in the app. When entering the game, tap the cogwheel icon to open the menu. You will find two sound options. One is a musical note, which controls the in-game music. The other option is a speaker icon, which controls sound effects in the game. Tap…
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What if I can’t connect to the Google Play Store?
Though you might need to contact Google if you are experiencing problems with the Store itself, there are a few things you can try first, to see if they get you back on track The first thing to try is to restart your device. This usually reconnects and refreshes your links to the Store. Also, make sure you have the latest…
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Why can’t I save my game on Facebook?
The first thing to check is whether your privacy settings have 'expired', which will prevent the sharing of your data from Facebook to the game. If you're able to save your game to Facebook, but the game doesn't show your connected friend, please read the article 'Where did my progress and friends list go?' for the steps…
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How do I turn off notifications on my Android device?
If the notifications for any application on your Android device are becoming intrusive, there are a number of ways you can turn them off. The steps can often vary on different Android devices, depending on the device and the version of the operating system you have installed. However, one quick way to access the switch for…
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My game keeps freezing or crashing, what should I do?
In very rare circumstances, there may be a widespread issue delivering the game to you - but this is very uncommon. If you’re having problems playing the game, it’s worthwhile doing some housekeeping steps on your device to maximize the chances of the game running smoothly for you. Please try all the options below to…
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What if I can’t connect to the App Store?
If you can't connect to the App Store, this might be an issue outside King, but there are some steps we recommend you try. First, check your connection by using a browser to make sure pages load. Check if there are any issues with your internet provider or WiFi. Then, check the Apple System Status page to see if there are…
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How do I turn off notifications on my Apple device?
If you're receiving more notifications than you wish to see in your device, these can all be controlled in your Apple device's dedicated Notification Center. You could try 'Do not disturb' if you want the change to be temporary If you'd like to turn off all notifications at once, perhaps at night or when you don't want to…