Ik heb geprobeerd een aankoop te doen, maar ik weet niet zeker of deze succesvol was of dat er kosten in rekening zijn gebracht?

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Ik heb geprobeerd een aankoop te doen, maar ik weet niet zeker of deze succesvol was of dat er kosten in rekening zijn gebracht? - King Community

We weten dat wanneer sommige spelers aankopen proberen te doen, de transacties worden onderbroken. Het kan zijn dat u niet zeker weet of u uw artikelen hebt ontvangen, of daarvoor in rekening bent gebracht.

Deze fout kan worden veroorzaakt door verschillende dingen: factureringsproblemen, verlopen creditcard of betaalmethode, onstabiele netwerkverbinding, veiligheidskwesties, aankoopbeperkingen in het account, enz...

In dergelijke gevallen werd u vrijwel zeker niet in rekening gebracht, maar we raden u aan dit te controleren door uw transactiegeschiedenis te controleren op het platform waar u de aankoop hebt gedaan:

Als u nog steeds niet zeker weet of een specifieke aankoop is ontvangen of niet, neem dan contact op met ons Player Support team. Voeg het aankoopsbewijs van de betreffende transactie toe, en zij zullen dit graag voor u controleren.