As we are constantly updating and improving our games then at times older devices may not be able to handle the implemented changes.
For Apple devices, our apps run on iOS version 8 or later on the following models:
iPhone 5, iPhone 5S & iPhone 6 and later
iPad 3 onwards and iPad Mini (2nd generation)*
iPod Touch: 5th generation and later*
Our apps do not support jail-broken iOS devices (iPhone, iPad or iPod Touch).
*Please note that due to natural technological progress over time, it is possible that these games can no longer perform as originally intended on certain devices, specifically the iPad 2, iPad Mini 1st generation & iPod 5th generation.
If you have tried all troubleshooting steps including reinstalling the game app, we've exhausted all the available troubleshooting.
Hope this clears out any doubts!
It looks like you're new here. If you want to get involved, click one of these buttons!