I have wrongly connected with another Facebook id

Answers

  • stan1981stan1981 Posts: 3,110 Legend

    So u playing with 2 Facebook accounts? Right?

    disconnect the Facebook from the game first ...

    then go to Facebook and select the correct account

    then go to game and connect again.

    Regards, 
    Stan
  • ArifFariArifFari Posts: 3 New Bee

    Stan thanks for your help

    But unfortunately I have lost all my data

    Now my game is showing from level 1

    I don't know what to do

  • ArifFariArifFari Posts: 3 New Bee

    I was playing one game with my email id i.e king id

    And

    one from facebook id

    Somehow they merged with each other

    But now my king id is erased 😭

  • DeepshikhaSharanDeepshikhaSharan Posts: 1,515 Game Expert
    edited April 28

    @ArifFari Welcome to our community! Hope you have a good time around in the forums!

    Oh! @ArifFari We are so sorry for what has happened.

    Firstly, connect your game to the Facebook ID and then continue reading below-:

    I will try to help you as much as I can but for that can you please first give me your User ID and App Version?

    You can find your USER ID by opening the Shuffle Cats game and then-:

    1)Click on connect button

    2)At the top there of the connect dialog box there will be King written.

    3)Click on it for 4 times and User ID appears.

    To find your app version just take a screenshot of the screen where "Shuffle Cats" is written and under it is a play button. Send the screenshot to us

    PLEASE TELL ME THE USER ID and APP VERSION SO THAT I CAN HELP.

    Till the time you can continue playing on the Facebook ID.



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