For a few days three od a problem with special level

wiguniawigunia Posts: 1
For a few days on special level when I catch an hourglass marked as "+3s" it changes into "+0" and does't add me expected time bonus during that's level. It's sad cause at the begginig when U started that bonus level it worked great. I wish U fix it as soon as possible. Regards

Best Answer


  • QueenBQueenB Posts: 968 Community Moderator
    Welcome to our Community @wigunia ;😀

    I'm not quite sure I got the feature you're referring to so could you do me a huge favor and send me a screenshot of the feature so I can have a closer look?  For any guidance, please visit this useful website:

    Thanks for your help and apologies for the delay here! 

    Gold Bars at stake! Hurry up and check it out here!
  • LadyToffiLadyToffi Posts: 2
    I have the same problem. I'm using the Android app. 

    I took the liberty of creating some screenshots. I already cleared the apps cache and reinstalled the app but that doesn't fix it.

  • QueenBQueenB Posts: 968 Community Moderator
    This is awesome @LadyToffi and welcome to our Community 😀

    First off,this is an experiment so the feature might not be working properly however, @wigunia when you do get the hourglass with "+3s" it changes into "+0" , you need to keep an eye on here:

    What  ever you collect will show up on the timer so if this is not getting counted, I will need a video recording to see what happens when playing it so I can pass it on to the Studio to have a look.

    It could also be that the studio have decided to change the behavior of this feature but with a video, I will be able to clarify that for you guys. For information on how to make a screen recording:

    Thanks :)

    Gold Bars at stake! Hurry up and check it out here!
  • LadyToffiLadyToffi Posts: 2
    I managed to capture a special level. Sadly, i can't upload mp4 in this forum so I uploaded it on Youtube as an unlisted video: 
    You can clearly see how it automatically shows I get 0 seconds and the total seconds of 15 don't add up.

    Before this bug I always had a score around 30000 to 40000.
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