Johnny_Ryall
Level 3Discussions
48
Comments
3677
Points
182
Badges
20
Johnny_Ryall Level 3
About
- Username
- Johnny_Ryall
- Joined
- Visits
- 3
- Last Active
- Roles
- Member
- Points
- 182
- Posts
- 3,725
- Badges
- 20
Reactions
Comments
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Okay, check now and let me know if the issue is resolved :)
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Hello, Could you please try a different browser to see if this helps to resolve the issue. Thanks, Johnny
-
Hello, This issue is different to what you have stated in your original post. For synchronization issues, please follow the steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
-
Hello, Could you please post a screenshot of this so that I can see what you are looking at. Thanks, Johnny
-
Okay, I can reset your progress Mags as I have access to your account. I can then put you back to level 1760 to see if this resolves the issue. The only thing is, you will lose all previous high scores. If you are happy for me to try this, let me k…
-
Hello Tammy, I can see that you have tagged that you are playing on a tablet however if you're playing with tabs open, I'm guessing you are playing on a PC. Can you run through the steps here: https://care.king.com/en/candy-crush-saga/cant-get-yo…
-
Hey Debbie, Nothing is impossible! Head to youtube, there you will find plenty of videos like this to help you out: https://www.youtube.com/watch?v=yoOtBOLAeH8 Kind regards, Johnny
-
Hello, I'm sorry but boosters do not transfer between devices. You can read more about it here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 They will only appear on the device on which they were won/purchased. Kind rega…
-
Hello, The Facebook pop-ups come from Facebook and not from us, so we cannot help you with this issue sorry. I recommend contacting Facebook support for further support. Thanks, Johnny
-
Hello Both, Could you please run through our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
-
Hello Vicki, Could you please let me know what happens when you finish the level, is there a graphical issue, something wrong at the roadblock etc. Try to provide as much information as possible. Thanks, Johnny
-
Hello Michelle, Could you please confirm now if you are able to proceed with the game or if you are still stuck on level 2605. The issue should be resolved with the latest game update. Kind regards, Johnny
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Hello, In this level, it doesn't matter what score you achieve as if you don't meet the other requirements you won't pass the level. At the end of playing you will see a message that says something like 'a bomb was about to explode'. This means th…
-
Hello, I have merged your post into the relevant thread where you can read about the change in software for Candy Crush Saga and why it's necessary and we have also provided some troubleshooting steps as the new format might require an update/chang…
-
Hello Marlene, Some features of the game have changed or been removed with the change in software to HTML5. At this moment I cannot say what features will be available in the future. I apologise for any inconvenience caused. Kind regards, Johnny




















