Could you try something out for me? The next time you open the game to play, can you select any of the boosters (even if you do not have any) and see if it you are able to use it?
There is an issue which we are currently looking in…
@IreneK, which device do you play on? Android, Apple, Kindle?
Check if the game app is properly connected by following our guides here.
You might also want to check the App permission as remember that Facebook has token that expires after 90 days…
Fist of all, welcome to our Community @babylon_nl 🤗
I want to thank you for providing a detailed description of the issue you are experiencing now. I must admit that this is the first I'm hearing about this so I will have to pass this on to the stu…
Hi @acm160191and welcome to our Community 🤗
Special events and extra features are available only during specific time frames and only for randomly chosen groups of players and devices from time to time.
If you do not see this special event in your…
Oh no 😢
We do not handle lost purchases here in the Community but Player Support does so you need to get in touch with them.
You can do by selecting the "Contact Us" button below:
If you happen to play on a mobile device, you…
Sounds like you're playing through a PC, am I right @Wilmerding1?
Check out the following link here, select the platform that you are currently playing on, and try out the recommended steps and see if you can load the games without issues.
The connection issue is still under investigation as this is something we have been unable to reproduce!
We have tested this on multiple devices with different operating systems, with Wifi and mobile data and we can't find the issue.
Disclaimer - …
Welcome to our Community @Bainsaw 🤗
Are you sure your friends are sending them? How do you know they have received your requests?
Also, which device are you playing on? Android, Apple, Windows 10?
Hi there @Babongo and @vespachica!
There are still some issues with some players on King.com!!!
Rest assured however that our developers are working hard to find a resolution as quickly as possible.
In the meantime, you happen to have Windows 10…
Not to worry @pmikuz123, we'll get your mom back on track 🤗
The easiest way is to go ahead and create a new King account if she can't remember the email she has used to save the game. as we need that to locate game records.
Once that has been don…
Thanks for the heads up guys 👍
The studio is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet.
Apologies for the inconvenience caused and thanks for your patience while we look into this…
Thank you all for confirming that the game is working and for the feedback 🙏👍
To make it clear, there are still some issues with some players on King.com!!!
Rest assured however that our developers are working hard to find a resolution as quickly…