Community Guide - All you need to know about the Community!

QueenMiaQueenMia Posts: 12,986 Community Manager
edited November 2018 in Support
Hi and welcome to the Papa Pear Community!

Thanks for coming and don't be shy, this is your home! We are a group of players helping each others make the most out of the game. We are happy to have you here and, once again, welcome to our vibrant Community. You'll help us make this place Papa'Tastic :3

In case you're wondering what this is about, how to behave and where to find the information you're looking for, you're in the right place! You will find below a few useful tips and tricks as well as a lot of information about the Community and the Forums below. 

Why not start by saying hi and introducing yourself

Looking for information about the game or how to solve a technical issue? Check our FAQ, the answer is certainly there!
Still need help? Check if other players have a solution for you or let us know in the Support section.
- You want to chat about the new veggies or discuss strategy, express yourself in the Discussions tab!

Please read the following guidelines before posting in the forums
 - Please note that the Forums are in English only.

House Rules
Code of Conduct or How to behave in the Community. 

. Introduce yourself
Meet the team and introduce yourself. Don't be shy, we're all friends here.

How-to guide
Get started: update your profile, start a discussion and so on!

. Community Structure
Find out where to go to find the answer to your question or start a conversation

Want to become a Super Star?
Super Stars are helping us making the Community a sweet place. Check our program and see if you've got what it takes!

Earning Stars and Badges
Discover all you can collect with your achievements and become a King Legend!


Now a little about us

I am QueenMia and just like cats, I enjoy laying in the sun, eat, be adventurous, travel and simply enjoy life. I'm in charge of the Papa Pear Community and I'm here to make sure everyone enjoys the ride. You'll see me around sharing news, taking part in conversations and throwing some sweet gifts from time to time. 

You might also see XarlyCezdiamond and Mark Hawk around. Those guys are with me and will jump in whenever it's needed. 

We also have great Super Stars kindly helping out - There is JustPlayingLynetteChicken SlayerElsa and Laura. You'll recognise them by the 3 stars on their profile. They're the sweetest, please be nice to them and they'll go the extra mile to help you out  o:) 

Thanks for reading through. Now sit back, relax and enjoy the Papa'mazing Community


  • QueenMiaQueenMia Posts: 12,986 Community Manager
    edited March 2019

    The House Rules

    Welcome to the Papa Pear Community!

    You are now one of us and this is your house. And just like in any house, there are some rules to be followed in order for us all to live happily together  3

    Feel free to introduce yourself to the community if you haven’t yet.

    We encourage open and friendly discussions here in Diamond Diaries Saga. Super Stars and Community Managers have final decisions on all matters, and are here to make sure that the community remains a friendly and fun place appropriate for players of all backgrounds, ages and groups. In case of any doubt or question, do not hesitate to contact one of the members of our team. 

    Please read the following guidelines before posting in the forums - Please note that the Forums are in English only.

    Be Sweet

    After all, we're all sharing the same love for Candy Friends here, so treat others the way you would like to be treated.  Our Community is a friendly place, and we want all members to feel free to share their knowledge. We will not allow any behaviour that is disrespectful, threatening or offensive to other members of this community or towards the King staff. Abuse includes foul language threatening or aggressive behavior or language that is deemed offensive. Please be aware that posting in CAPITAL LETTERS could be considered threatening.

    Discrimination and hate speech are the quickest way for you to get banned. Discriminatory posts about sex, gender, race, creed, sexuality and religious beliefs will not be tolerated. No trolling! Baiting, insulting and posting controversial content, with the aim of provoking a response, is especially not tolerated. Any content deemed as trolling will also be deleted.

    Keep it on topic

    Make sure that you post in the right community section. Spam, pointless and meaningless content ruins discussions and we have a zero-tolerance policy for all automated messages, advertisements and threads that contain links to websites that are not related to the game. These will be deleted and repeated behaviour will result in a ban. Irrelevant responses to posts will also be deleted - If you don’t have something meaningful to add to the discussion, don’t reply.


    Looking for information about the game or how to solve a technical issue? Check our FAQ, the answer is certainly there!
    Still need help? Check if other players have a solution for you or let us know in the Support section.
    - You want to chat about Papas or discuss strategy, express yourself in the Discussions tab!

    Keep it clean

    If it isn’t legal, take it elsewhere. Discussion of illegal activities which include but are not limited to: narcotics, illegal sexual content, circumvention of copy protection and piracy are strictly off-limits and will result in a ban from the site. And keep the language clean: Foul language is a no no! Swear words or language that may offend is forbidden. Posts containing any foul language may be edited or removed.

    In doubt, all terms and conditions can be found here.

    We're not fan of spam! Spam is a pain and can occasionally pose a risk to other members. We define spam as posts which offer unlimited lives, boosters or free Gold Bars or coins, posts which offer products or services unrelated to King e.g. movies, TV shows etc... or malicious links to sites containing Malware. We take spam seriously. Offending posts will be removed immediately and your membership may be ceased.

    Search before posting

    Have a look around or use the search feature for information on any topic related to the game. Create an account, which will allow you to join in on the community discussions. You most probably will find your topic by using the search feature. Most of the topics in the forums already have lots of information and you’ll receive more feedback if you add your comment or question there instead of creating a new thread. 

    The rules also includes:

    . Duplicate player accounts are prohibited in the community to avoid unfair points and badges being earned with multiple accounts. 
    . No selling stuff or redirecting our players to other sites
    . Keep your personal information out of any public post.
    . Don't incite complaints, campaign or lobby.
    . Don’t question moderator actions publicly. What we say goes.
    . Discussions of politics and religion are not allowed.
    . Don’t get around our filters, that’s swearwords and other blocked terms.
    . Don’t air interpersonal disputes
    . Only English is allowed. Désolée.

    Violation of the rules and bans

    The Community Team will determine the severity of the infractions and act accordingly. All cases will be handled on an individual basis and sanctions can vary. In exceptional cases, unbans can happen.

    We don't like blocking... We understand, mistakes happen. However, those that consistently choose not to follow our house rules and terms and conditions will be blocked. We only block members as a last resort and if deemed necessary.

    Thanks for reading through the rules - Have a Fun-tastic time in the Community. Welcome home.

  • Hey! Would you like to give us your opinion?

  • QueenMiaQueenMia Posts: 12,986 Community Manager
    edited January 2020

    Earning Stars and Badges (and becoming a King Legend  B) )                                          


    Stars represent your rank in the Community. The more points you get, the more stars you collect, the higher you rank!

    - How to get points?

    Other Community members can react to your posts, with a "Insightful", a "Sweet" or a "Hehe" - The more of these your posts receive, the higher your points will be.

    Additional points are also awarded if your posts are promoted by one of moderators or forum administrators. Promoted posts are listed in the “Best of” section of the forums.  

    Another way is to answer questions posted by other members. If the person asking the question accepts your answer, you'll get points plus the sweet satisfaction to have helped someone  :3 

    You also gain forum points by earning badges.

    - What are the Badges and how to earn them?

    Each badge is like a bubblific reward for achieving an action. Complete all the steps to collect all the badges! 
    You also gain points by earning them, which will help you climb to the top of the leaderboard. 

    One colour for each level - Green for level 1, Yellow for level 2, then Orange for level 3, Pink for level 4 and Silver is reserved for the real experts!


    You can see the full list of Badges here

    Go to your profile to see how many you've collected!

    - What are the points needed for each level or how to become a King Legend?

    Levels are your progression path inside the Community. The more comments you make and the bigger your contribution is, the higher you will rank. Go all the way up to becoming a Legend in the Community! (Although it seems like there are three other secret levels afterwards...)

    Points are scores you obtain from your engagement in the Community. The more points you have, the higher you can be in the ranks and the more you can access exclusive rewards.

    Points are scores you obtain from your engagement in the Community. The more points you have, the higher you can be in the ranks. And the higher you are in the ranks the more perks and exclusive features that you will unlock! 

    On top of that, we have leaderboards. On the Activity Section (and on every game's home page) you can see the top leaders of the week along with the all-time leaders. And what's even more exciting, we have prizes! HERE is a thread that explains the different prizes you get as you reach certain milestones (5.000 points, 10.000 points, 25.000 points and 50.000 points). But remember: you have to comment on that thread once you reach those milestones so that we can give you the amazing rewards that come with it!

    If you want to make it to the top, you really need to check our next point!

    Who will be our first Ultimate Legend?! Now go and enjoy your time here and remember, the more helpful and informative your posts, the more stars you will have.

    Happy posting!

  • QueenMiaQueenMia Posts: 12,986 Community Manager



    - View and update your profile
    - Change/update your notification preferences
    - Update your avatar
    - Post on the Community
    - Add smiley and images/screenshot to your post
    - Report a post

    - View and update your profile

    Click on your Avatar on the top right corner to go to your profile - Then click on the green button on the right hand side and select "Edit Profile"

    - Change/update your notification preferences


    - Update your avatar

    Go to your profile and hover the mouse on your avatar. You will then be able to click "Change picture" and choose or upload an avatar.

    - Post on the Community

    There are 3 kinds of threads you can create: Discussion, Poll and Question. 
    Start a discussion for any subject you would like to chat about with other members - Remember to check if someone else already opened a discussion on the same topic before starting yours.

    If you are curious to see what other members think, you can create New Poll which means ask a question an offer multiple answers. You'll basically run a survey!

    And you can also Ask a Question if you need help with anything and need answers. 

    To create a new post, select your category and click on New Discussion on the right corner. 

    - Add smiley and images/screenshots to your post

    - Report a post

    Simply click on Flag below the comment you judge inappropriate, then on Report.

    You will then be asked the reason for reporting and a notification will be sent to our Team to check. Note that you will not receive any answer from us regarding our decision to take action or not. 
  • QueenMiaQueenMia Posts: 12,986 Community Manager

    Community Structure:


    Whatever you need, there's for sure what you're looking for in the Community! It is divided in categories which include:

    This is where players exchange about their best strategy, share their score on latest levels or simply chat about the game. You'll also find all the latest news, events and contest, so watch this space!

    Find the answer to your questions whether by checking our FAQ or asking other member.
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