Pink screen, red lines on PapaPear. New tablet, just started doing this. No way to play.

Judy_Pukalo

Played ok on new Android tab then the screen went pink, red lines going up and down.  Can play on pc not on tablet. Why

Cezdiamond

Hi Judy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your playing Papa Pear Saga on your tablet. I can understand your furstration, let's get you back on track again.

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-) 

Have a lovely week! 

Lorraine_Crow

Hi Judy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your playing Papa Pear Saga on your tablet. I can understand your furstration, let's get you back on track again.

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-) 

Have a lovely week! 

Having same issue with papa pear on my tablet. It is the app at fault and nothing else as my son has wasted hours of his life going through your help section and trying everything possible to get it working again for me. He says it's not a problem with the tablet or anything this end and that the app itself is the problem as there is no issues with anything else or any other games

Miss_Chris

Don't have the answer, but I am certain it has nothing to do with the device or the browser. I am using my pc and firefox with the same issue for 3 days now. Others use chrome with the same results.

Shannon-12

Using Chrome with the same pink screen - just started a couple of days ago. 

Shannon-12

Using Chrome with the same pink screen - just started a couple of days ago. 

And this is on a PC. My iPhone and iPad aren't having this problem.

Cezdiamond

Using Chrome with the same pink screen - just started a couple of days ago. 

Thanks Shannon for passing this on, you're a star!