Got a new phone and I reinstalled app and I lost all my progress!

Shelley_Gill

When I tried to reinstall the app I lost all my progress and I was level 600+ now I'm back to 0. I don't remember if I was connected through email or Facebook but I did spend money on the app through my Apple ID! Please help!

Tony_Mc

Hi Shelley Gill,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team