when I try to load Papa pear it says 'we are experiencing some problems'

Coral_Russell

when i try to load game for the last 2 days it says "We are experiencing some problems. Please try one more time in a moment"  - i can play candy crush just not Papa Pear.  Have cleared cache and history, updated google chrome and rebooted my computer but it is still happening.  Help 

Cezdiamond

Hi Coral- Welcome to the community. Thanks for letting us know, are you still experiencing this problem? 

Please could you also test your game with another browser, so we can check if the problem is specific to Chrome. 

Thanks! 

Melissa_Lawrence-2

I'm having the same issue whether playing with Chrome or Firefox.

Michelle-63

This has happened to me a few times this year.  It has now been almost two weeks since it has not been working.  Does not work in other browsers either.  When will this be fixed?

Cezdiamond

Hello everyone- I am sorry that some of your are still experiencing this problem please try our troubleshooting steps here

This may resolve your problem, however, in the meantime this is still being investigated by our game studio. 

Thanks!