my screen is black with purple blocks that move around, I have uninstalled and reinstalled no change

Rita_Highfill

my screen is black with moving purple splotches that sway back and forth.  I have uninstalled and reinstalled this program and no change  This has been going for about 2 week please fix this problem.

Laura_Grosvenor

I have let the moderators for King Care know that you are having this issue. Hang tight while they look into why this is happening. I hope you get your answer soon!