Papa Pear Saga Update

I have been a huge fan of papa pear saga for a long time now, and for a VERY long time my PC never received updates for it. The version I was running was even before the red hard level indicators were a feature. Recently it got updated to a recent release, and I am very happy, but it is still not up to date. I am stuck on version 1.69.1 and on my phone it is at 1.71.1. Is there a reason why it is not updating? (Also, if anyone has an answer to why the resolution is so low and everything appears blurry on my computer screen, that would be a big help as well)

Answers

  • Tracy-7Tracy-7 Posts: 368 Level 2
    edited February 2018

    Hi Trent !! Sorry you're having a problem with your game. Not sure what browser, and playing device you're using, but here is a list of steps you can take to get you back on track. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out. If none of these steps work, let me know here, and I'll see what else I can do to help you. Thank you, and have a great day !! 

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  • Hi Trent !! Sorry you're having a problem with your game. Not sure what browser, and playing device you're using, but here is a list of steps you can take to get you back on track. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out. If none of these steps work, let me know here, and I'll see what else I can do to help you. Thank you, and have a great day !! 

    I am not playing it on any browser, actually. I downloaded the game from the windows store, and I can access all of the levels except for the last 15 new levels in Great Pear Reef. Here is a link to where I got the game from if it helps: https://www.microsoft.com/en-ca/store/p/papa-pear-saga/9nblggh682r4
  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Thanks @Tracy for passing this on 

    @Trent our platform releases come at different times as the levels have to be carefully designed for each platform. You are currently on the latest release for Windows, hopefully a new realise we come here soon. 

    Thanks! 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • Tracy-7Tracy-7 Posts: 368 Level 2

    Hi Trent !! Sorry you're having a problem with your game. Not sure what browser, and playing device you're using, but here is a list of steps you can take to get you back on track. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out. If none of these steps work, let me know here, and I'll see what else I can do to help you. Thank you, and have a great day !! 

    Hi Trent !! Sorry the links didn't help you. I think I misunderstood what you were trying to do here. I have passed your issue along to my fellow superusers, and the moderator, so we can get some more information on how to help you. We will get back to you ASAP. Thank you for your patience, and have a great day !!
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