no reward given after challenge

Kerry_McCumsey

i didnt get my rewards for finishing the papapear challenge,,did i just waste my time?

Tracy-7

Hi Kerry !! I'm sorry you didn't get your rewards. The challenge is still being worked on. Hopefully it'll be fixed soon. I will pass your complaint over to the moderator so we can to get your rewards to you. Sorry for the inconvenience,and have a great day !!  

Cezdiamond

@Tracy thanks for passing to me :-) 

@Kerry I am very very sorry that this has happened again. The game team are working hard to fix this and they are aware of these problems. I have checked what the rewards should have been and I have added these to your account. 

Thanks :-) 

Kerry_McCumsey

U SAY U HAVE ADDED THESE TO MY ACCOUNT BUT THEY ARE STILL NOT THERE

Tracy-7

I'm sorry Kerry. I will bring this to their attention first thing tomorrow, so we can figure out what happened with that. That happened to me once when I was compensated for my lost rewards, and they got them to me. Thank you for letting us know. Have a great day !!  

Cezdiamond

@Kerry these have been added to your mobile device, please can you open the game and check if they have arrived? 

If not, please let me know and I will send you a private message so we can check the account details are all correct. 

Thanks!