Papa Pear Challenge Reward

I completed the challenge in Papa Pear this week and it shows 2x aerial would be the reward however it was not credited again. This is the 4th time this has happened for me. I know if you mention this that somebody will manually add rewards to your account but I just want to know why this is happening and if there is a certain setting that's preventing the reward from being credited automatically?

Answers

  • QueenBQueenB Posts: 6,944 Community Manager

    Items has been added to your game and sorry for the inconvenience caused! The studio will work on this feature but they are not prioritizing this at the moment as they need to focus on other aspects of the game. 

    You'll keep having the same issue if you chose to play the challenge so try again in a few weeks and see if it works better as they will take care of this :)

    Have a Pearfect day!

    /QueenB

  • Hey! Would you like to give us your opinion?

  • i had the same problem... I completed the challenge and i would get the price... So i was very happy because i allready had two aerial ( i don't know if this is the right word because my game is in Dutch) wich i bought a while ago.. so i should have 4 now.... But i still stand on 2... I did not have the price.... I hope you some how can see behind the screens that i really bought the 2 i have... and that i am not trying to cheat on you..

  • QueenBQueenB Posts: 6,944 Community Manager

    Not to worry as we are aware this is happening to a small % of players. I've added a compensation to your game so you can purchase the aerial support. 

    Apologies for the inconvenience caused and thanks for your patience while we look in to this!

    Take care :)

    /QueenB

  • Heba_ElshabrawyHeba_Elshabrawy Posts: 26 Level 2

    i also have this problem and also the previous challenge i didn't get any rewards

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