We're so sorry for this. We fixed the main issue that caused rewards not to be delivered on facebook about a month ago, but it turns out there was another issue with the reward delivery system that we spotted thanks to previous posts here on King Care.
Unfortunately, we were not able to push the fix in time for the previous challenge, but it will be 100% solved on the next one.
ALSO, if you are playing on facebook, the next 2 challenges will have double rewards to compensate!
It's still possible that people from customer service is able to appropiately reward you for your impressive achievement, I'll try to raise the issue and see what we can do!
Congratulations again on your success, you're a beast Darlene!
Answers
We're so sorry for this. We fixed the main issue that caused rewards not to be delivered on facebook about a month ago, but it turns out there was another issue with the reward delivery system that we spotted thanks to previous posts here on King Care.
Unfortunately, we were not able to push the fix in time for the previous challenge, but it will be 100% solved on the next one.
ALSO, if you are playing on facebook, the next 2 challenges will have double rewards to compensate!
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0 · Helpful Woah! Sweet Love HahaOkay thankyou .... disappointed though ... that is the first time I passed a challenge all the way to the end !
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0 · Helpful Woah! Sweet Love HahaIt's still possible that people from customer service is able to appropiately reward you for your impressive achievement, I'll try to raise the issue and see what we can do!
Congratulations again on your success, you're a beast Darlene!
- Report
0 · Helpful Woah! Sweet Love Haha