I just finished the last challenge on Papa Pear and it showed me what I won some booster gifts but

Darlene_DudenasDarlene_Dudenas Posts: 91 Level 3

I have not received my free booster gifts for passing the last challenge , for Papa Pear !  Please help !

Answers

  • nBoonBoo Posts: 110 Kingster

    We're so sorry for this. We fixed the main issue that caused rewards not to be delivered on facebook about a month ago, but it turns out there was another issue with the reward delivery system that we spotted thanks to previous posts here on King Care.

    Unfortunately, we were not able to push the fix in time for the previous challenge, but it will be 100% solved on the next one.

    ALSO, if you are playing on facebook, the next 2 challenges will have double rewards to compensate!

  • Hey! Would you like to give us your opinion?

  • Darlene_DudenasDarlene_Dudenas Posts: 91 Level 3

    Okay thankyou .... disappointed though ... that is the first time I passed a challenge all the way to the end !

  • nBoonBoo Posts: 110 Kingster

    It's still possible that people from customer service is able to appropiately reward you for your impressive achievement, I'll try to raise the issue and see what we can do!

    Congratulations again on your success, you're a beast Darlene!

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