Level 398 -- Scored 312,575, only needed 285,000 But not credited with a pass, why?

StiinaQTStiinaQT Posts: 1
I achieved the required score, but it didn't pass me.  Caveat is there was a stuck papa and it would not recall it.  I hit the end button.  Why shouldn't I pass if I had the needed points?  This is the screen it went to when I finished.  How do you finish the game if you have a stuck papa without forfeiting?  


  • ElsaElsa Posts: 16,031 Superstar
    Hi @stiinaQT, sorry that your message wasn't picked up before now.  Do you still need help with this?  Something happened with the messages when they integrated the old system into this new community so your message just showed up today.  Please don't hesitate to contact us again because now we are on top of all new messages.

    You can find out more about our Superstars here

    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
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