Why did I loose all my town and bombs when I accepted the new privacy and terms of service?
Hi @dannette1021 and welcome to our Community!
Sounds like the game has connected to a different account. Have you made sure the game is connected to the Facebook or King account that you were using earlier?
Let me also know your Game User ID so I can find your game in our system.
Check here how to find the number.
Hi @Crazy Cat Lad when i opened my game this morning i had lost my city it went back to the old version of Pet Rescue Puzzle. . I also lost all my coins, gold bars and all my boosters.
The last screen shot i have is from 1/27/20. I believe my vity had grown to over 1000 people sine then. I not sure how gold bars i had but my screen shot show i had 120 gold bars. Also, I am not sure about the amount on the coins bu my screen shot shows i had 3717 coins but i think i had more than that. i really do not now how many boosters i had.
@Angel1207 Could you try with deleting and reinstalling the app and then connect it back to your Facebook when opening the game and see if that helps?
But i am unable to play it on my lab top like i am able to play the other 16 games.
How do I get pet town
@Angel1207 The game is available only on mobile devices. The great majority of our players are on mobile devices, therefore both Pet Rescue Puzzle Saga and Candy Crush Friends Saga were released as mobile games only last year.
Hi @brownies and welcome to our Community!
The Pet Town is automatically rolled out in the game and replacing the Pet Home. This has not yet been introduced for all players though, so if you don't have yet, just keep the app updated and keep an eye when it's available in your game as well.
I have lost my city and coins 2.
Hi @jayhay987 and welcome to our Community!
Try with reconnect to your Facebook or King account where you have the game saved on.
Disconnect the account, force close the app and restart the device. Open the game and reconnect it to your Facebook or King account and see if the features reload back into your game.
Let me know how it goes...
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