Official Announcement regarding Pet Rescue Puzzle Saga’s Development

Crazy Cat LadCrazy Cat Lad Posts: 8,315 Community Manager
edited November 18 in Support

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Dear Pet Rescuers,

It’s with a heavy heart that we inform you that on the 15th of December 2020, we will terminate the service for Pet Rescue Puzzle Saga. On that date the servers will be taken down and the game will no longer be playable.

We encourage you to pursue your adventures in our many other games, like Pet Rescue Saga. You can find a full list of them here.

Thank you again for being part of our pawsome community and hopefully see you around!

FAQs

1. I play Pet Rescue Puzzle Saga what does it mean for me?

You will no longer be able to access the game and it won’t be playable.

2. Why do you end the game's service?

We understand that the decision to discontinue service for Pet Rescue Puzzle Saga will have come as a huge disappointment to you. Thank you for all your support over the years - we look forward to creating new and exciting games that you’ll be sure to enjoy.

3. When does the service end?

On the 15th of December of 2020.

4. After the 15th of December of 2020, will I be able to open the game and check on my progress?

No.

5. Are there similar King games I can play?

Yes! King has lots of games you'll be sure to enjoy. You can check them all out here. We recommend Pet Rescue Saga if you want to keep enjoying the Pet Rescue Kingdom.

6. What will happen to my in-game items?

Gold Bars, Pet Coins, Boosters and other in-game items will be usable until the end of service. As the games will officially shut down on the 15th of December this means that you'll no longer be able to play the game and would subsequently lose any stored items at that point. We recommend that you use them prior to this date.

If you have any purchased items in the game that you haven't been able to use before the 15th of December, please contact our Player Support here. Please note that free Boosters or Pet Coins cannot be replaced or compensated as mentioned in the game's Term & Conditions.

The Help Centers and the forum for Pet Rescue Puzzle Saga will also close in a month since the closure of the game (15th of January 2021). You are more than welcome to join other Communities of King games here.

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