Have you lost your Pets or Rooms from the Pet Home?
Did you lose your Pets from the Pet Home suddenly? Or did it disappear completely in your game.
Please post your Game ID, the app version and let us know what exactly you have lost so the Game Team can check if they are able to restore it manually.
The Game ID is a ten or eleven digit number and how to find it, please check here.
To find the app version on an iPhone or iPad go to Settings > General > Storage > Pet Rescue Puzzle and you will see the app version above right under the game name.
On Android go to Settings > Apps > Pet Rescue Puzzle and you will see the app version above right under the game name.
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