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Elsa

Superstar

Discussions

173

Comments

15073

Points

5221

Badges

51
Avatar

Elsa

Superstar

Discussions

173

Comments

15073

Points

5221

Badges

51

Elsa Superstar

About

Username
Elsa
Joined
Visits
1,667
Last Active
Roles
Member, Moderator
Points
5,221
Posts
15,246
Badges
51

Badges

Hidden Papa Pear Hidden BarneyHidden Queen JellyHidden Choochoo Hidden StellaHidden Mr ToffeeHidden BobHidden BlossomHidden MistyHidden TiffiHidden PandaHidden HelenaHidden LucyCandy Crush Saga Expert100 InsightfulsLegendCommunity ArtistSt Valentine's CompetitionIdolSuperstarSuperstar2018Superstar2017Superstar201650 InsightfulsGlorious20 Insightfuls5 InsightfulsMaster DetectiveFamousInsight Giver150 Comments200 CommentsDiving InstructorThird AnniversaryName DropperDetective in the making5 Answers10 Answers25 Answers50 AnswersPopularPhotogenicFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments100 CommentsFirst AnniversarySecond Anniversary

Activity

  • Acarmos72
    Hi Elsa.  
    I would report a cheater... yesterday I was in the 1st place in the colour bomb contest but in 7 hours a player got over 10900 points.
    It is impossible to get in few time so many points. His name is Osni Sidnei. I think this insane point is not true.  Thanks 
    March 4
    • Elsa
      Elsa
      Thank you for letting us know. King looks into cheats and cheat engines but I do not know how much they can do about the individual players using these tools. I do know that in the challenges the reason why the rewards are not given straight away is because they review the accounts where players have cheated so they don't get the rewards.
    • Wiggles777
      Wiggles777
      That brings back memories
    • SeraphicStar
      SeraphicStar
      Um couldn't they block those players that cheat? I would think they should be able to as cheating makes it very easy for them to beat legit players in contests also... 😒
    • Elsa
      Elsa
      I don’t know what programs they use so I have no clue if they could block them.
    • Taf_2049
      Taf_2049
      If the player plays without connection nd keeps getting the booster you can not see his progress but while connecting to Internet then you can see the progress i think that's why
    • Elsa
      Elsa
      Taf_2049, where are you playing the game - mobile or computer? Are you referring to a specific event?
    • Taf_2049
      Taf_2049
      I am praying from a mobile phone and when i am offline and still got the booster it will b added to my point but wont see my progress but when i got back online if my point is better than the other the rank will b updated may b thats the case
    • Elsa
      Elsa
      I never thought of that before! You won't have your progress until you are online and connected with Facebook or the Kingdom. You can play online without them but if you do then you can lose your lives and progress at any time.
    • Chicken_Slayer
      Chicken_Slayer
      @seraphstar do you know how many of those people that cheat are out there? Way too many to stop it seems :(
  • Ashraf
    Hi I need help
    I want to know how to be allowed to have signature in comments
    April 16
    • Elsa
      Elsa
      Hi Ashraf, you have to get 4 stars and 200 posts to get the option to create your signature!.
      Follow this link to learn how to get the stars: https://community.king.com/en/candy-crush-friends-saga/discussion/comment/191721/#Comment_191721
  • mashawelsh
    You are doing great. Good job 😁
    April 13
    • Elsa
      Elsa
      Thanks for the compliment.
  • ihabjamal35
    Who can help me  how can return to my level 1800. 
    April 13
    • Elsa
      Elsa
      First you have to get your user ID # by following the steps on here: https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
      Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
      They can manually go into your account and get your progress back.
  • Spinnifix
    Good morning Elsa!

     Are you going to give that away from the 30 mins still cut down?   If not, please tell me: where to do it!

     Thanks and best regards Peggy
    April 11
    • Elsa
      Elsa
      It's better coming from you as a player than me as the Superstar. They want to hear from the players. Did you see the new Ideas section? Start an idea with it.
  • Tutta
    Som na fóre nová, ale candy hry hrám dlho pridajte si ma na facebook budem posielať životy.  Eva Jánska, Slovwnsko, mesto Nitra (obrázok srdce) 
    April 11
    • Elsa
      Elsa
      This is my Facebook group: https://www.facebook.com/groups/1256376507828809/ Please add your name and I will approve you for membership.
    • Elsa
      Elsa
      It should have been hyperlinked. The name of the group is: Candy Crush Saga, Soda, Jelly and Friends Saga.
  • Spinnifix
    Hello Elsa

     Question: Did you pass this on with the 30 minute reduction? Otherwise I have to do it somewhere. I do not know where else !!!

     Greeting Peggy ♥
    April 10
    • Elsa
      Elsa
      No I didn't pass it along to anyone. Sorry about that.
  • Spinnifix
    Dear Elsa!

    Unfortunately I had to write you directly into the profile. This community Page had a technical error. The section when I asked for life with the 30 minutes had always just loaded. I've tried Mozilla Firefox and Google Chrome over and over again. Even the field to shrine was different than in the other areas. In the other areas I could always write. It was strange. I just wanted to tell you that you do not wonder.

    All the best Peggy ♥
    April 10
    • Elsa
      Elsa
      There was a problem yesterday. Clear out your drafts and then you should be able to type again.
  • mohitsahani
    Hi
    April 9
    • Elsa
      Elsa
      Hi, do you have any game questions for me?
  • songmanseh

    Hi Elsa,

    Is it possible to change the language in candy crush app on mobile device?


    Thanks :)

    April 8
    • Elsa
      Elsa
      Hi songmanseh, yes you can change the language by going into your settings. I just looked at my iPhone and I went into the General settings and it's located in "Language & Region". You choose your language and I would think that it should change it in your games. Let me know if it does.
    • songmanseh
      songmanseh
      Hi Elsa, thank you fo much for your reply! But I realized that changing language in setting doesnt help to change in game ><
    • Elsa
      Elsa
      Oh wow! Did you trying googling it to see if that gets you the answer?
  • nastynasty371

    Very great

    March 30
  • 1520836804
    I really hate when Candy Crush makes me used all my boosters and still not able to pass level 4291 stock for days, Not just wasting boosters but also wasting time. Does anyone really believe Candy Crush is fun?
    March 27
    • Elsa
      Elsa
      Well think of it this way. How many players actually come here and complain? We think it’s a lot but if you think that there are millions that play and maybe 100 complain then there must be more that enjoy playing. I think that is how the studio sees it. I play a few of their games so after trying a game :or 4 times I give up and go to the next game. When I get totally fed up I watch TV instead.
  • hirenwebs
    Hello, I have completed 53 levels this week and number 1 position amongst my friend team. Can you please advise which rewards I would be gifted in app by end of Sunday? This is my first experience so I'm excited to hear 
    Thanks,
    Hiren.
    March 23
    • Elsa
      Elsa
      Not everyone gets a reward. This started out without any rewards but recently some players have started saying that they got rewards. I believe that it is still in testing so some players were randomly chosen to get the rewards. I haven’t seen this in my game for a very long time so I am no longer a tester.
  • Rathore86
    hi, 
    how are you ? I'm Rathore , 
    March 15
  • Mim_
    Elsa I have been frozen out again trying to send a photo for competition. Could you please send me another to it
    March 6
    • Elsa
      Elsa
      Do you want the link to the contest? If so, here it is: https://community.king.com/en/blossom-blast-saga/discussion/252396/show-your-flowers-and-win-gold-bars/?fbclid=IwAR3G1IxLQf68y46sWMu2Z9u5_R6g3ppzljONNP33qG7dgBaD6Xcq5RNUu9w
  • pleiades
    Hi.
    my Mom updated her candy crush saga app and the game took her back to level one she lost levels and progress was saving and is logged in through her king account never connected through facebook
    any help or advice is greatly appreciated.
    thank you
    -Laura 
    March 1
    • Elsa
      Elsa
      Of course I can help you with that! Unfortunately we cannot do any progress here in the community so I am going to ask you to complete a contact form. But before you do that she needs to get her user ID # by following the steps on this link: https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

      Then complete the contact form from this link: https://soporto.king.com/contact

      Make sure to choose this topic: Problems with my game
      and this subtopic: game didn't save

      Include the level that she should be at and they can manually go into her account and get her back on track.
    • pleiades
      pleiades
      Thank you for all your help I followed all the steps and sent the information to support.
      Have an awesome day.
    • Elsa
      Elsa
      Thanks you too and happy crushing!
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