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QueenB

Community Moderator

Discussions

118

Comments

1816

Points

3547

Badges

32
Avatar

QueenB

Community Moderator

Discussions

118

Comments

1816

Points

3547

Badges

32

QueenB Community Moderator

Looking awesome  

About

Username
QueenB
Joined
Visits
1,044
Last Active
Roles
Member, Community Moderator
Points
3,547
Posts
1,934
Badges
32

Badges

Legend100 Insightfuls50 InsightfulsIdol50 AnswersCandy Crush Jelly ExpertGlorious300 Comments25 InsightfulsFamous5 InsightfulsPopular200 CommentsDetective in the making5 Answers10 Answers25 AnswersName DropperInsight GiverFourth AnniversaryFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments100 Comments150 CommentsPhotogenicFirst AnniversarySecond AnniversaryThird Anniversary

Comments

  • Ok but the videos, this happened on the Android tablet right as the browser version doesn't have this feature. If yes, may I ask if you are allowing the videos to end properly and not skipping it?
    in Game hangs Comment by QueenB 11:05AM
  • Hi @Dueydude! Can you please get back to us with a screenshot of the game map showing your profile picture so we can have a look and make sure the level before the roadblock has been completed?  Thanks :) 
  • Thanks for reporting this @Spinnifix 👍 I've just passed this on to the team in charge so hopefully they are able to make improvements soon. 
  • @mencho111! Can you try removing the game from Facebook and install it again and see if that helps? First of all don’t worry as this process will not delete your progress. As soon as you reinstall the game you will be back on the same level as befo…
  • @ElleMarg69, on the new HTML5 version, the Boosters should be on the right side of the game board.  (Image)
  • @bennett75, thanks for reporting this 👍 We've passed this on to the Studio so they are having a look at this. 
  • Hi @Veronika13, welcome to the Community 🤗 I'm not sure I understand your question, are you not receiving Beans as rewards? If yes, can you specify which feature/events that you have completed that has not rewarded your game and which device you're…
    in Beans Comment by QueenB 10:02AM
  • Hope you had a nice weekend @Spinnifix :) Sorry to hear you had this issues, If I'm not mistaken you play this game on King.com as well or are you playing on a mobile 🧐
    in Game hangs Comment by QueenB 9:59AM
  • @EmmaNulla, is there anything we can help you with? Feel free to ask our Super Stars, @Crimson_Dawn and @Foley1362 about anything as they are the Royal Championship experts 😉 
  • @Crimson_Dawn, I only got to streak 10 😏 I think I was out of practice 🙈
  • Hi @NamTruong2001! The green candies are supposed to be on this level so nothing wrong there. However about the game being too small, which device are you playing on and is it only on this level you've noticed the size of the game?
    in Impossible 2883 Comment by QueenB 9:47AM
  • Hi @Allyd25! We'll pass on the feedback to the game team but we can't promise you any changes will be made. We also haven't received reports about any issues with this level, except that it is a challenging one. Keep playing as I'm sure you'll bea…
  • We don't have a time frame for a fix just yet but, you guys can follow up on this here.  Apologies for the inconvenience caused and thanks for your patience while we look into this 😉
    in screen black Comment by QueenB 9:10AM
  • Hi @beachlover1! I think I've replied to this before here. 
    in Help Comment by QueenB 9:08AM
  • Hi @แหม่ม, welcome to our Community :) Sorry but we only use English on the King Community, to make sure that everyone understands and can be understood.  Please feel free to re-post your question in English and one of our members will be happy to…
  • Hi @LilTiggs and @valillo, welcome to the Community :) The game should features 3640 levels, do you mind telling me if you're playing on mobile or PC? Id on mobile, make sure you have game app version, 1.148.6 installed. Thanks :) 
  • Hi @eccles123 and @kevinsgirl727, welcome to the Community :) Sorry to hear about this :( I'm afraid we don't have access to this feature as it's saved on the device itself so we're not able to restore it. This is not a feature that gets backed up…
  • Hi @izza89! You need to get in touch with Player Support here so they can have a look at your game records as we're unable to access it to see what has been used. Hope this helps :) 
  • Hi @Trish-7! Which device are you playing on, Apple or Android device? Have you also by any chance tried clearing the cache, reinstall the game app or log out and in again to your iTunes/Google Play Store?
  • @Dekel, just delete the game app as that will clear out all data as things are getting confusing here and it's just better to start over. Once you have logged in, get back to me with your User ID and confirm the level you're supposed to be on (inca…
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