My wife's avatar loads and plays Alpha Betty saga from the same computer. My avatar gets the screen "loading" but the game never loads and the screen never changes.

I have exactly the same problem with AlphaBetty Saga in as much that it refuses to load beyond about 90%. This only started about a week or so ago and only when I try to log in through King.com. I can log in OK through Facebook and all other games work through King.com - just not AlphaBetty. I have tried three different computers, three different browsers and still it refuses to load. The same thing happened to a friend of mine and she has written to King about the problem, but they never replied or fixed the issue. The problem lies with your account on King.com but only they can fix that. Any one from King reading this, please could you advise how we go about getting King to fix this issue. Reading through this forum, there seems to be quite a few folks having the same problem.

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How do I get Alpha Betty saga to load?

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Former_User Posts: 0
Newbie

December 2015
Seeing a similar issue with Pet Rescue Saga. Can you point the technical team to this post too?
https://care.king.com/en/pet-rescue-saga/pet-rescue-splash-screen-freezes-on-desktop-pc
Thanks,
Kat
Sure thing Kat, I will pass on the details on that it's also effecting Pet Rescue Saga.Thanks!
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How do I get Alpha Betty saga to load?

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