Please Resolve My Technical Issue

Deni

I can't move onto Level 358 on Pet Rescue as for some reason King and Pet Rescue repeatedly delete (at least 10) all lives sent to me by my Pet Rescue friends.  Why is this?????  It is so annoying!!!

aCe

I'm pretty confident that King aren't personally deleting your lives. There seems to be a bit of an issue with sending lives etc, the information from a mod was posted here: 

https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends